Business ProfileforWestern States Home Services LLC

1/5/2021 agreement w Western States to install Carrier 3.5T split gas convection furnace which was completed 1/18/2021. $8500. This came w 10 yr manufacturers warranty from Carrier and extended labor warranty, also 2year maintenance agreement. That should have continued till 2023.. 6/29/2022 another extended parts labor warranty and another 2 year maintenance agreement for $1600 expires 6/29/2024. Then pushing me to get another 2yr maintenance agreement for $549. I was so reluctant and feeling pushed that they made maintenance agreement for 5 yrs. instead of 2 and i paid. In addition to overlapping warranties I discovered the unit was not installed properly and have much documentation to support that claim. For 2 years a service check was being performed and all they did was sell more warranties. An energy audit discovered the issue. I want warranty refunds prorated and other warranty refunded completely. I want a repeat inspection by *********** to make sure all was fixed to code paid by Western States. I want any damage to attic that hasn't dried out and the water stain to my closet ceiling repaired.I am filing this complaint because my emails, texts, and calls are not being addressed or answered.