Customer ReviewsforKlam Construction LLC
10 Customer Reviews
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Review from Mike M
5 stars04/19/2024
KLAM Construction replaced our roof in April of 2024. They exceeded expectations in all areas. Starting with the free estimate, they were very up front about what would be needed to do the job right and discussed areas that might require additional work/expense depending on what was found under the existing shingles. And their up front rates for extra work are reasonable. After the job was complete, there were no surprises in the final price (it ended up being the quoted price for us). Due to trim and flashing they added (items the original builder should have installed), our roof is now better than when the house was first built. We have a large roof, and the demo and replacement took 2-1/2 days. The workers went out of their way to protect our paver driveway, and their final cleanup was exceptional (the area where they staged the material was cleaner than when they first arrived). I selected KLAM because our neighbor had their roof replaced by KLAM a couple of years ago. Our neighbor doesn't like working with contractors, but appreciated the experience with KLAM. I also dont enjoy the process of finding general contractors, but working with KLAM Construction was stress-free. I just wish **** did painting and other miscellaneous home repairs. They'd be my go-to contractor every time.Klam Construction LLC Response
04/23/2024
Thank you for choosing **** and for giving us this review. It was our pleasure to handle your roofing project. Welcome to the **** family of happy customers.Review from Megan T
5 stars04/14/2024
Our experience with Klam Construction was absolutely fantastic from start to finish. From the initial reach out for a quote until project completion the customer service and response time was fast and very helpful. The inspection for the bid was very thorough and did not feel pushy, It was informative and felt very honest; as well as very fair priced from the other quotes we received. The crew who showed up to do the project were very kind and respectful of us and our need to come and go. They cleaned up well each day and I have yet to find even a single nail left behind. Their quote to final price did not change, which I hear is common in the industry. Overall we were very pleased with how everything went from start to finish. I would wholly recommend them to anyone looking. They are truly one of the best companies I have ever worked with for anything in my home.Klam Construction LLC Response
04/18/2024
Fair and honest is what we are about. We love happy customers and we are glad to have you as a new one. Thanks for choosing KLAM.Review from Joe S
5 stars04/03/2024
**** came out to quote the work and was extremely helpful and thorough. He was able to draw out the work needed and provide details on what the work would look like. The crew was punctual and respected our home and surrounding areas while working. They did an amazing job and took extra care to ensure they left the home clean and in better shape than when they arrived. After the work was done **** came out to do a walkthrough of the work done and took lots of pictures to show us areas we could not normally see. I would highly recommend KLAM construction for your Roof replacement!Klam Construction LLC Response
04/18/2024
It was our pleasure to handle your roofing project. Thank you for choosing **** and for taking the time to give us this review.Review from Mona K
5 stars02/11/2024
From the first phone call to the final inspection, working with this company has truly been a pleasure! Family owned, detail-oriented, professional... top notch workmanship and outstanding communication. ****** bid included meticulous inspection of the attic and roof, inside and out. He took a lot of time to explain to me exactly what was needed and why, and what I could expect -- then gave me a detailed bid with a very fair price. Never was any corner cut, and the follow-through on all promises was 100%. They kept the property tidy and clean, corrected some long-standing ventilation problems. ******* is now much better than new!The crew is prompt, courteous, highly skilled and unbelievably hard-working.... in short, great people to have working on your property. Thank you ********************, ************************ and all others for the wonderful work and excellent communication. Klam is everything a business should be.Klam Construction LLC Response
02/22/2024
Thank you for choosing **** and for taking the time to give us this review. You nailed us to a tee in this review.Review from Dennis F
5 stars02/10/2024
We were throughly satisfied and impressed with Klam Construction, LLC. Klam Construction, LLC came highly recommended, however, we wanted to make sure we did our due diligence and looked at three different companies for quotes. Klam was the only company that actually got into the attic and on the roof to survey the damage. The other two companies just did a visual inspection from the street, never got on the roof or in the attic. One of the other companies spent close to three hours talking about how great their company was and basically wasted my time. **** showed us where the problems were, what he was going to do to solve the problems, how long it was going to take, when the crew was going to show up and the process involved. **** answered all my questions in detail and I felt very informed concerning who, what, when, how. There were no "flashy" sales gimmicks, he was in the house no more than 30 minutes. The men that did the work were very knowledgeable, cleaned up each day after finishing the days work, with the roof replacement taking three days, just as quoted. We had a couple of nails that came through our roof, because of how the home was built, a portion of the interior ceiling was right up to the roof line. I alerted the person in charge and he immediately came inside, took pictures and sent them to ****. There was a sheetrock specialist out first thing the next morning to repair the damage. Once the job was complete, **** came out to inspect the work performed. **** then sat down with us, explaining the warranty, and basically "what's next" and not to hesitate to call him right away with any issues that *** pop up. Ultimately, the decision to go with Klam Construction, LLC was based on how they identified the problems with our roof, how they would correct the problems, their professionalism starting with the front office, **** the owner and the men who worked on the roof replacement. Klam Construction, LLC made the whole process a wonderful experience.Klam Construction LLC Response
02/22/2024
Here at KLAM it is always our goal to provide quality craftsmanship and products, at a fair and honest price. No cut corners. We are glad you are pleased with the outcome of your roofing project. It was our pleasure. Thank you for choosing **** and for taking the time to give us this review.Review from Ian B
5 stars02/07/2024
Klam just finished a roofing replacement for me. Id recommend them for the following reasons.****, the company Owner assessed my roofing needs personally. He was honest, fair and he knows how to properly ventilate an attic. The other 2 companies I met with sent out their sales force. He also followed up with a personal inspection and made sure he was happy with the work.**** has a dedicated roofing crew who have been with them for years. In todays market, its not unusual to get unskilled labor working in construction trades. They did excellent work.Klam Construction LLC Response
02/22/2024
We take pride in our team. Everyone is well trained in their role with the company. We do this to ensure that our customers get the very best. Thank you for choosing **** and for taking the time to give us this review.Review from Sheila S
5 stars11/25/2023
It was a pleasure to do business with such an honest, professional company. ****'s inspection before making the bid was thorough and his explanation of our options for the job was clear.KLAM Construction came highly recommended to us by two different friends living in different parts of the ******** area, and the company surpassed our expectations (and they were high).Along with a job very well done, KLAM Construction holds itself to high standards of integrity and service.My review wouldn't be complete without mentioning *****. We were out of town during the work, and ***** kept us posted with the progress and details of what was going on. She's very professional and personable, too. Thanks *****!I should also mention that several neighbors kept an eye on the project and were impressed by KLAM Construction also,From start to finish, we were in good hands with KLAM Construction. Thanks!Klam Construction LLC Response
02/22/2024
We are glad to have you as a new happy customer. That is always our goal. Thank you for choosing **** and for taking the time to give us this review.Review from Peter S
5 stars04/20/2023
After the 30-year-old roof on our small church sprang a leak, we decided to replace it instead of repairing it. Among several companies contacted, we chose Klam Construction for the following reasons. *******************, the friendly estimator and owner of Klam, did a very thorough exploration of our attic and roof. He explained to us in detail all the necessary changes and improvements, and even created a color graphic of the proposed work that was easy for us to understand. The detailed written estimate was pricewise similar to other estimates. From then on, our contact was mainly with ***** in the office, who was very responsive to our questions and emails. She was also very experienced in organizing the legal paperwork, and kept us well informed of scheduling timelines. By pulling several crews together, **** used a window in the rainy weather to complete the entire job within a short time. The crew was very careful in protecting our front and side plants. They worked very harmoniously and carefully, dedicating up to 12 hours per day, and did a fantastic cleanup at the end of the job. Altogether, it was a very positive experience for us working with Klam Construction.On their brochure handed to me at the time of ***** estimate, it says: Being honest, respectful and fair with people is how I like to do business. I can attest to the truth of this statement and the integrity of ****, and I will certainly recommend them to friends.Klam Construction LLC Response
05/04/2023
We are glad you are happy with the outcome of your roofing ************** customers is always our goal. Thank you for choosing **** and for taking the time to give us this review.Review from Adam S
5 stars10/16/2022
We had our 27-year-old cedar shake roof replaced by Klam Construction in June. Owner **** personally came out to inspect our roof and give us a quote. While inspecting the attic he noticed several things that were not up to code when the roof was installed. We got 5 quotes and ****** quote was the most detailed, including list of all materials and services necessary for the job. Although ****** quote was not the lowest, it was a fair quote and unlike a couple other roofers who pressured us to commit that day for a lower ******************** gave us quotes for 4 options that were good for 2 weeks with no pressure to sign immediately. He also did not push more costly options that other roofers did and explained to us why they were not necessary for our roof though he would gladly upsell us if we really wanted them. We have a large roof which took 5 1/2 days to complete. The crew consistently worked 12-hour days and cleaned up the site at the end of each day. On the first day, the crew stripped off half the roof and covered it. They couldn't work the next couple of days due to rain. Late Friday afternoon, we noticed some water leaking and called the office. Nobody answered so we left voicemail. Within 10 minutes, we received a callback that a crew was on their way to fix the leak. When they arrived, they inspected the entire attic for leaks and added additional tarps. We were very impressed with the fast response. **** has very high standards for himself and his crews and takes responsibility if anything goes wrong. We HIGHLY RECOMMEND Klam Construction.Klam Construction LLC Response
03/06/2023
****, thanks for taking the time to give us this review. We always strive to provide the best experience for our customers at a fair price. Glad to have you as another happy customer. Thanks for choosing KLAM.Review from Patricia F
5 stars09/22/2021
This is the best roofing company I have ever dealt with. In fact, it may very well be the best in ******. I say this not only because of the great work and care the company's crew provided all the way from the scheduling to the installation and to the final inspection but also for their superb customer service they provided like no other construction company I have ever met.. The owner and president of the company, ***********************, takes personal interest in the quality of the work and the satisfaction of each customer. This is especially evident in the final inspection that he does after the work is complete. I appreciated their positive attitude and commitment to excellence. I am sure that anyone hiring this company would not be sorry but very fortunate!Klam Construction LLC Response
03/06/2023
*****, thank you for the kind words and recognizing our commitment to our customer's satisfaction. We are glad you are pleased with the outcome of your roofing project. Thank you for choosing **** and for taking the time to give us this review.
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