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Find a Location

Emerald Moving Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEmerald Moving Inc

    Moving Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Emerald Moving offers commercial and residential moving, storage, and office relocation services.

    Business Details

    Location of This Business
    4630 Cloudburst St, Eugene, OR 97402-5432
    BBB File Opened:
    12/1/1999
    Years in Business:
    26
    Business Started:
    4/1/1998
    Business Started Locally:
    4/1/1998
    Business Incorporated:
    4/19/2006
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Mr. Jon Giffin, President
    Contact Information

    Principal

    • Mr. Jon Giffin, President

    Customer Contact

    • Mr. Jon Giffin, President
    Additional Contact Information

    Fax Numbers

    • (541) 688-9566
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Date 4-16-22. Hired what I thought was reputable moving company. Was reassured all my heavy expensive items would all be wrapped and taken good care of and no damage would happen. Was told flat fee of a $196 an hour was not told about any extras. Only shrink wrapped one wooden bin that was free and 2 wooden dressers did not wrap or use moving blankets on any of the expensive furnitureCharged me extra for shrink wrap. Charged me 2 hours of drivetime to and from location from ****** when I live in ****** and they have their office in ****** and Salem. Tore up $3000 ******* refrigerator scratched up small stainless steel refrigerator. Damaged deck and deck railing damaged front door and Casing around front door. Damaged hardwood flooring. Scratched up $7000 leather sectional couch, Took Wood chunks out of my bedroom furniture set dressers and bed frame. Then charged me $1350 for the move and tearing up of all of my furniture. Then told me I could not file a complaint until I paid the ****. When I asked them if they'd like something to drink they asked for alcohol then proceeded to talk about smoking marijuana after work. I was so upset by the time they left I was crying wrote them a check just to get them out of my house canceled the check the following Monday. Have contacted company told them everything they refuse to compensate for anything.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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