Business ProfileforOrchard Heights Assisted Lvng

As a guest assisting an elderly woman for over a year now, I was treated abusively, disrespectfully, not listened to and made to suffer the sarcasm, arm waving and were done, get out.I was attempting to get extra glasses of water for my lady and was told I was threatening a kitchen worker(???), raged at by the kitchen manager (with no thought to asking how can I help?, then raged at by the office manager and told I am busy, I have a lot to do. She told me to get out, buzzed security (a hugely tall and looming man who kept dialing the police???), who walked very much too close to me. I became frightened.I am going on 80 years of age, crippled with severe osteoarthritis, and an irregular recurring heart beat. I am 54, weigh 130 pounds, am no threat to anyone and have superb lifelong references (40 years in education). I remained calm and polite, but the office mgr talked very fast, talked over me, and at times I could not hear what she was saying. I believe the security ploy (really???) was because this staff is greatly stressed and angry (not an excuse) and have not been taught any social or management skills. Because most of the residents in this place are my age and older, I am esp concerned that they would treat any older person with such abuse. No, I did nothing to threaten or scare anyone, I am pretty small and old. I am well educated, highly skilled and a compassionate, caring woman. Something is very wrong in a place that treats any human being so disgracefully. I had a difficult time getting down the stairs, with the huge man close on my heels, difficulty getting to my car. I will call this experience one of absolute terror. The helpers and nurses work very hard: never a complaint from me. It is the administrative team that is terrifying. I have been told that the mgr often loses his temper and slams books and papers loudly on employees desks. I have heard the team arguing from the foyer yelling ******** loudly enough for guests to hear