Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

180 Medical, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • 180 Medical, Inc.

      5324 W Reno Ave Ste A Oklahoma City, OK 73127-6359

      BBB Accredited Business
    • 180 Medical, Inc.

      8516 NW Expressway Oklahoma City, OK 73162-6010

      BBB Accredited Business

    Business Profilefor180 Medical, Inc.

    Medical Equipment
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    2.27/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/28/2010

    Years in Business: 21

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    180 Medical provides intermittent catheters, ostomy, and incontinence supplies in the US.

    Products & Services

    urologic catheters, ostomy supplies, incontinence supplies

    Business Details

    This is a multi-location business.

    Find a Location

    180 Medical, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • 180 Medical, Inc.

        5324 W Reno Ave Ste A Oklahoma City, OK 73127-6359

        BBB Accredited Business
      • 180 Medical, Inc.

        8516 NW Expressway Oklahoma City, OK 73162-6010

        BBB Accredited Business
      Headquarters
      5324 W Reno Ave Ste A, Oklahoma City, OK 73127-6359
      BBB File Opened:
      9/16/2008
      Years in Business:
      21
      Business Started:
      8/27/2002
      Business Started Locally:
      8/27/2002
      Business Incorporated:
      8/27/2002
      Accredited Since:
      4/28/2010
      Type of Entity:
      Corporation
      Business Management
      • Mr. Mark Jassey, Chief Commercial Officer
      Contact Information

      Principal

      • Mr. Mark Jassey, Chief Commercial Officer
      Additional Contact Information

      Email Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/11/2024

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      I ordered catheters from 180 medical. I have been using the same catheters for 10 years. I have had the same **** ******* (SCAN) for 71/2 years. 180 medical caused the Dr. and his staff so much grief that they suggested I use another *******. Then 180 med shipped me an order of 360 of the wrong catheters and blamed the Dr. for ordering the wrong ones which turned out to be a lie. Then *************************************** that my **** ******* would no longer approve me to use the correct catheter, only the catheter they shipped (which is much more expensive) The **** ******* told my that was untrue and got me on a 3 way call to 180 Med. When the 180 med representative was told that this was a 3 way recorded call she refused to give us her name and hung up on us. On the second attempt the 180 rep claimed they never sent me any catheters and didn't even have the name of my Dr. or the correct catheter information and just played dumb. I have called 180 med at least 4 times as have my Dr. and his staff resulting only in more lies trying to force me into using a different product which is apparently more profitable for them. I am just fed up with the incompetence and lies. "*******************************".
      Read More

      Customer Reviews

      15 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ruben M

      5 stars

      04/01/2024

      Amazing Service! Patricia ********* was extremely professional and helpful A+++++ Thank you Patricia ***** ********


      180 Medical, Inc. Response

      04/02/2024

      Thank you so much for your positive feedback! We're thrilled to hear that ******** provided you with amazing service. At 180 Medical, we strive to deliver professionalism and assistance at the highest level. If you ever need further assistance, please feel free to reach out. We're always here to help!

      Local BBB

      Better Business Bureau Serving Central Oklahoma

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.