Business ProfileforVesta Foundation Solutions, LLC

I entered into a contract with Vesta on December 8, 2023 for $9,200.00 to structurally repair our front porch. Before the contract, I had asked *******, the Inspector, if in fact they could fix the issues. I had told him what other companies had told me that the columns needed to be torn down and rebuilt. I was assured that the helical piers would raise the columns, making sure they were level and would be straight as to support the portico and close the gap. So, I agreed to the contract.The crew sent out by Vesta did not complete the job. Vesta did more damage, breaking the column, further breaking the front porch because the piers raised the west column 1 to 2 inches too high. One column is leaning out and not upright. The front porch is now unstable, furthered cracked, causing the crack to further open and loss of several stones. The porch is now in danger of collapsing.What made this worse was the fact no one would return calls to us about the issues. It wasnt that I made it clear that the porch was left in a dangerous way that ******* called back. She stated that she would send the complaint up to a manager, still no action. After I then called back and asked for *******************. He called me and stated that they would not pay to fix the problem and then asked what I was willing to pay for the work. I responded that the job was not completed, and I would not pay.************** said he would contact his boss and get back with me on Monday, February 5th. I received an email after 8pm on the 5th stating that he and his general manager had decided that they had lived up to their obligation of the contract to stabilize the columns. They did not straighten the column as promised nor did they close the gap. They raised the west column too far which raised the west side of the portico splitting the front even more. They severely compromised the integrity of the portico. It is unstable and I was told it is dangerous and could fall any time.