Business ProfileforMercy Hospital Oklahoma City

I went for my annual wellness visit on 10/20/2023 and routine labs were ordered for me. When the doctors office sent the ****** to the lab, they included diagnosis codes that didnt apply or relate to my visit. The lab was automatically paid in error from my FSA account. I told the lab that there was an error and these are routine labs and should be paid for 100% by my insurance. One of the labs was for a urinalysis and my doctor ****** it every year and the diagnosis code was for hypertension but my ** measure was 120/80 (normal) at the wellness visit. The lab also charged me for a ***** occult blood test even though its 100% preventive and covered by my insurance. The related diagnosis code was also hypertension which, again, I dont have. After spending hours talking on the phone tracking down what happened, the lab said they couldnt do anything and to call my doctors office. I called the doctors office and they said they fixed the issue and resent the ******. The lab said they have not received updated ******. I have asked the doctors office to send me a copy of the order so I can send it to the lab but my doctors office will not call me back and will not reply through patient messaging. Money has been taken from me for services that should be fully covered. I want the doctors office to send me a copy of the order, fix the issue, and/or reimburse me.