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Find a Location

Billingsley Hyundai has 1 locations, listed below.

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    Business ProfileforBillingsley Hyundai

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/7/2020

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    We sell new Hyundai, IONIQ and used vehicles, financing, and servicing options.

    Products & Services

    Elantra, Sonata, Venue, Kona, Tucson, Santa Fe, Santa Cruz, Palisade, IONIQ 5, IONIQ 6

    Business Details

    Location of This Business
    2502 NW 82nd St, Lawton, OK 73505-1143
    BBB File Opened:
    6/9/2009
    Years in Business:
    18
    Business Started:
    6/7/2005
    Business Incorporated:
    6/7/2005
    Accredited Since:
    10/7/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 2394 for this business, issued by OK Used Vehicle & Parts Comm.. The expiration date of this license is 12/31/2025.

    These agencies may include:

    OK Used Vehicle & Parts Comm.

    4400 Will Rogers Parkway

    Oklahoma City OK 73108

    (405) 949-2626

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed

    Service

    M:
    7:00 AM - 5:30 PM
    T:
    7:00 AM - 5:30 PM
    W:
    7:00 AM - 5:30 PM
    Th:
    7:00 AM - 5:30 PM
    F:
    7:00 AM - 5:30 PM
    Sa:
    8:00 AM - 2:00 PM
    Su:
    Closed

    Parts

    M:
    7:00 AM - 5:30 PM
    T:
    7:00 AM - 5:30 PM
    W:
    7:00 AM - 5:30 PM
    Th:
    7:00 AM - 5:30 PM
    F:
    7:00 AM - 5:30 PM
    Sa:
    8:00 AM - 2:00 PM
    Su:
    Closed
    Business Management
    • Mr. Grannon C Billingsley, Owner
    Contact Information

    Principal

    • Mr. Grannon C Billingsley, Owner

    Customer Contact

    • Mr. Grannon C Billingsley, Owner
    Additional Contact Information

    Fax Numbers

    • (580) 536-6356
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On 9/19/2023, took my 2016 Dodge Grand Caravan to Billingsley Hyundai located at ******************* in Lawton, ******** because of overheating issues. Was told the technician didn't find any issues so a diagnostic fee totaling $160.91 was paid by me. Drove my car home and it continued overheating. Called Billingsley Hyundai, emailed them a picture of my temperature gage and was told to bring the car back in the next day 9/20/2023 which I did. A few days later, was told my radiator fan and fan connector needed to be replaced but the parts had to be ordered from the Dodge dealer. I was surprised because I was initially told they didn't find any issues with my car. I told them to go ahead and order the parts and complete the repairs. On 9/26/2023, I paid $647..77 for the radiator fan and fan connector replacement. On that same day, I noticed that my driver side window wouldn't let up while it was still in possession of the dealership. They said I had to replace the regulator. I told them they must have broken it because it was functioning when I initially took my car to them. They then said they didn't do any work on the window so the issue wasn't on their end yet the worker told me their policy is to leave the driverside window down as to not lock the keys inside. The worker taped up my window to keep it from falling down and gave me a price quote of $330 to replace the regulator. I refused and told them they needed to fix it since it happened while my car was in their possession. I ended up taking my car to Glass Doctor to replace the regulator on 9/10/2023 which cost me $228.80. The gage for the overheating issue still goes up so I doubt if the radiator fan and fan connector actually needed replacing. Emailed ******* Billingsley to resolve this issue but his only response was to offer me a free detail inside and outside of my vehicle but only if I brought my car back to him for future repairs. I declined his offer. I would like a refund for $160.91 .
    Read More

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    Better Business Bureau Serving Central Oklahoma

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