Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Performance Product Technologies has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforPerformance Product Technologies

            Rebuilt Engines
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/15/2014

            Years in Business: 21

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            8/9/2006
            Years in Business:
            21
            Business Started:
            5/1/2002
            Business Started Locally:
            5/1/2002
            Business Incorporated:
            3/25/2002
            Accredited Since:
            7/15/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            12
            Alternate Business Name
            • H2O Water Sports
            • H2O Sports Unlimited
            Business Management
            • Mr. Andrew Logan, Owner
            Contact Information

            Principal

            • Mr. Andrew Logan, Owner

            Customer Contact

            • Mr. Andrew Logan, Owner
            Additional Contact Information

            Fax Numbers

            • (775) 257-1769
              Primary Fax

            Email Addresses

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/16/2021

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Resolved
            I ordered parts on May 26 for an outboard motor, which never was shipped to me. On June 8 I contacted them to see what was going on. They said they didn't have all parts in stock and had to wait to receive them. I said ok no worries just cancel my order. Now they're saying i have to pay a 20% restock fee for my CANCELLED order. Not a return a cancel. I never received any shipping information, the parts were never in transit to me. They never left their place of business.
            Read More

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brian N

            11/22/2021

            I ordered a part from PPT for an outboard motor. I made the purchase via their website. I entered my billing address (within ***), selected the the box to indicate a shipping address other than the billing address, entered my shipping address (outside *******), and was provided several shipping options to my location. I completed the purchase using my ** credit card. Several days later, I was contacted by PPT and informed that they can only ship to the billing address. Absurd. With no other option available, I canceled the order, only to be informed of a 20% re-stocking fee. Clearly, this is a ploy to steal from customers. PPT offered a service, denied that service, then wanted to charge a fee for their lack of service. This is both a fraud and a scam. Seems the BBB of OK should shut them down for such unethical practices.

            Performance Product Technologies Response

            11/29/2021

            *****,I apologize for this error on our side, and you will be getting the full refund as you should. This was clearly a mistake by an employee that didnt understand how to deal with the situation. Im not making excuses as this mistake is clearly on us. We have to do a better job with our employee training to make sure these types issues dont occur again in the future. Therefore, Im really sorry for the inconvenience this caused. I certainly understand if you didnt want to give us a 2nd chance in the future, but Id regret at least not asking you to please consider it again if theres a change in the future and/or any way we can manage the situation that hung us up on this transaction. Really sorry. ****

            Local BBB

            Better Business Bureau Serving Central Oklahoma

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.