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Find a Location

Wilsonville Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWilsonville Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company is a car dealership that offers the sale of new and used automobiles and trucks. It also offers on-premise auto and truck maintenance, service, and auto parts.

    Products & Services

    Cars, Light-duty Trucks, 4WD vehicles, AWD vehicles, SUVs, CUVs, Minivans, Sedans, Coupes, Toyota Accessories, Scion Accessories, Aftermarket Accessories, Service Fluids, Toyota Parts, Scion Parts

    Business Details

    Location of This Business
    9155 SW Boeckman Rd, Wilsonville, OR 97070-8208
    BBB File Opened:
    11/2/2007
    Years in Business:
    18
    Business Started:
    12/28/2005
    Business Started Locally:
    12/28/2005
    Business Incorporated:
    12/28/2005
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    173
    Hours of Operation

    Primary

    M:
    9:00 AM - 8:00 PM
    T:
    9:00 AM - 8:00 PM
    W:
    9:00 AM - 8:00 PM
    Th:
    9:00 AM - 8:00 PM
    F:
    9:00 AM - 8:00 PM
    Sa:
    9:00 AM - 8:00 PM
    Su:
    10:00 AM - 7:00 PM
    Business Management
    • Mr. Kuldeep Billan, Owner
    Contact Information

    Principal

    • Mr. Kuldeep Billan, Owner

    Customer Contact

    • Mr. Kuldeep Billan, Owner

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    15 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/06/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a ******* from here and was told (after I confirmed TWICE) that the ******* Anti-Theft recall had been done prior to me buying the car. It was not. I did not know this and my car was stolen, incurring $1,400 in repairs. I called the dealership and asked them to cover the cost of part of the repair (ignition cylinder lock in the door). They said they are not liable. They checked the recorded call from when I first inquired about the car, where I asked about the recall, and ****** (the manager) told me that I did ask about the recall but they are still not liable. I ask to hear the recorded call over the phone. ****** says no. I ask how I can hear the call, ****** says that I have to come in between 9a-5p to hear it. I work 9-5 so I am unable to. ****** says that he cant do anything for me and I cant hear the recorded call unless I take time off work to drive 45 minutes to the dealership. I ask for a transcript of the recording, ****** says no. I tell ************** am going to write a bad review (because this is a terrible experience and I was lied to TWICE) so ****** emails me and I send him the quote for the repair. No response.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jacob H

    1 star

    02/18/2024

    This is hands down the most dishonest group of people I have ever had the misfortune of working with. They sold me a truck for $53k cash. The engine blew up less than a year later after a slew of problems. They sold me a $2500 warranty, and the warranty company said they couldnt cover the truck because it was previously modified. Toyota refused to help in any way. I strongly recommend you do business elsewhere

    Wilsonville Toyota Response

    02/19/2024

    We are sorry that you have had to deal with service needs over the last 2-3 years on your truck. As previously discussed the issue with the warranty was that it was cancelled before a claim was worked on. After many conversations with the General Manager and payment was made to "fix the issue" that was diagnosed by another Toyota dealer in a different state. It seems the vehicle was mis-diagnosed at the other Toyota dealer and it was very transparent that after paying over $1,000 for this work as goodwill it would be on the other dealer if there was any further issue. 

    Local BBB

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