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Find a Location

Kit HomeBuilders West, LLC has 1 locations, listed below.

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    Business ProfileforKit HomeBuilders West, LLC

    Manufactured Home Manufacturers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/23/2018

    Years in Business: 65

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    Manufactured Home Manufacturers

    Business Details

    Location of This Business
    1000 Garber St, Caldwell, ID 83605-6883
    BBB File Opened:
    5/8/1995
    Years in Business:
    65
    Business Started:
    1/13/1959
    Business Incorporated:
    1/13/1959
    Accredited Since:
    2/23/2018
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Kit Custom Homes
    • Kit Manufacturing
    Business Management
    • Mr. Michael Wolf, Owner
    • Jared Oviatt, General Manager
    • Arthur Berry, Director
    • Myles Standish, President
    Contact Information

    Principal

    • Mr. Michael Wolf, Owner

    Customer Contact

    • Jared Oviatt, General Manager
    Additional Contact Information

    Fax Numbers

    • (208) 455-2995
      Other Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I paid 50% non-refundable on 02/28/2021, and remainder upon delivery on 09/31/22. One of the two sections arrived with apparent damage during transit, but I cannot obtain documentation as to the full extent of the damage, or as to the cause. There are so many issues that I hired a home inspection company to document them which I supplied to the factory, the local dealer, and the factory repair ********* long-delayed "Factory Walk-Through Inspection" by the factory repair rep finally took place on 06/13/23. The company has yet to even acknowledge what their inspection confirmed and what they will fix under warranty. Their repair rep still has no work order as to what will be repaired. Repair appointments are endlessly delayed. It is impossible to get any meaningful factory responses. It seems as if they are trying to run out the clock instead of standing behind their work. In the meantime, I am forced to live within a defective product.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Tim J

    1 star

    01/13/2024

    Dont buy a Kit home unless you have lots of money for lawyers. They wont honor the warranty they brag about. Cheap thin sewer pipes inside the underbelly broke and soaked the insulation and flooded the crawl space multiple times in multiple locations. Had to fix it myself. Water pipes in the underbelly freeze in winter. Heating and cooling are engineered so bad there are some rooms freezing and some too hot. We finally ran out of money to pay lawyers and settled for less than what we owed. If they would buy this home back from us I would sell it in a heartbeat. If you are a potential buyer or a Kit home rep, come see me. ***********************, **

    Local BBB

    BBB Great West + Pacific

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