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Find a Location

Blackwater Truss Systems, LLC has 1 locations, listed below.

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    Business ProfileforBlackwater Truss Systems, LLC

    Trusses
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/30/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8736 Highway 87 N, Milton, FL 32570-9035
    BBB File Opened:
    11/3/2011
    Years in Business:
    14
    Business Started:
    11/24/2009
    Business Incorporated:
    10/27/2009
    Accredited Since:
    6/30/2015
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Blackwater Truss
    • USA Metal Sales
    Business Management
    • Mr. Ken Smith, Managing Member
    Contact Information

    Principal

    • Mr. Ken Smith, Managing Member

    Customer Contact

    • Mr. Ken Smith, Managing Member
    • Mr. David Smith, Managing Member
    Additional Contact Information

    Fax Numbers

    • (850) 665-4398
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Kenneth E.

    1 star

    05/23/2022

    CAREFUL FOLKS, what was supposed to be easy BARN build turned into a CIRCUS and but fast! 7 Months from Down Payment to build start. Invoice changed multiple times without any notification from builder. Although we had asked to have it spec'd a certain way for finished, when it came down to it, it all got added on extra as we were told none of that was part of the build. The Concrete pour was 9 bucks a sq ft at 5" thick - can you say gouging someone? then the quality of the pour and finish wasn't performed in accordance with the premium price we paid, and had to be reworked multiple times and still isn't acceptable. THEN there is the whole SALES TAX issue. CAREFUL, they will quote you a built price lump sum for all work and materials, then when they want final payment the invoice will all the sudden contain SALES TAX. According to the FL dept of revenue, this is a "Real Property" lump sum contract and should not have been charged Sales Tax. Nate built our Barn and he did a good job, showed up on time, was professional and courteous at all times. I cannot say the same for the owners or management at Blackwater/USA Metal Sales. At one point I asked a sub to do a side project ( sidewalk) and received a phone call from the owner stating that " I stole his contractor" and that "he expected more from me" all the while telling his contractors anything to do with any part of the barn quoted or not was to go through him so he could gouge us even more. I'm a real person, my name is in this review because I want people to know I'm a real person, and it is unfortunate that companies like this somehow exist and grow based on how unethical they conduct business. Now I'm receiving forms saying they will place a lien on my property. That will end in a lawsuit costing us both money, so buckle up! I'm prepared to pay what I owe, which is the money minus Sales Tax just to make them go away. but I guess that isn't good enough for them, they want one final piece of our r

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