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Find a Location

Destin Glass has 1 locations, listed below.

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    Business ProfileforDestin Glass

    Window Glass
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/6/2014

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    639 Harbor Blvd, Destin, FL 32541-2456
    BBB File Opened:
    3/24/2006
    Years in Business:
    45
    Business Started:
    1/1/1979
    Date of New Ownership:
    7/1/2022
    Business Incorporated:
    6/22/1977
    Accredited Since:
    2/6/2014
    Type of Entity:
    Corporation
    Alternate Business Name
    • G&S Glass of Destin, Inc.
    Contact Information

    Principal

    • Mr. Parker Carroum, Owner

    Customer Contact

    • Mr. Parker Carroum, Owner
    Additional Contact Information

    Fax Numbers

    • (850) 654-2038
      Primary Fax

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/03/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In november 2021 Destin glass took down my old mirrors that were in the house, and replaced them with new ones in January / February 2022. Mirrors upstairs started to have spots just couple months in, bevels are crooked, overlapping, downstairs mirrors are left unfinished, one whole wall is not done. Ive attempted to call Jeff at the company numerous times, he stopped taking my calls. It was all paid for ahead of time. At the time of install, the workers mentioned that they usially only do shower stalls and they have no idea how to install mirrors ( thus the outcome) they came at 5PM stayed till 10-11PM, I had to clean after them Well after midnight, one of them was aggressive and kept breaking the mirrors on purpose, because he had long way to go after the install, also causing damage to the ceiling and brand new paint job on the walls . In July 2022 someone called at 9:30AM to tell me that they are on their way to fix the damage, without any notice, sadly that day Ive had doctors appointment 25 miles away, so Ive declined. Ive been trying to get them to come back to fix it ever since, to no avail. I wish they would come back and finish the job. I even came up with a solution for downstairs, to take down the unfinished mirrors around the sliders. I cant even put curtains up until its finished, so My living room is exposed like a lit fish tank, which makes me very uncomfortable. Email to the owner was unanswered, the manager who came out to the house twice and saw the damage caused by his company ( Jeff Satterwhite) will not answer my calls, nor return my messages. I think the bill was around $7000 which was paid before the installation, so I just want them to repair their own mistakes / damage and do what the company was paid for. I need to put up curtains downstairs which I cannot do, before the mirrors are either finished or removed around the sliders, not to mention the ones falling apart just couple months after they were installed.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Northwest Florida

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