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          Lee Heating & Cooling has 1 locations, listed below.

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            Business ProfileLee Heating & Cooling

            Air Conditioning Contractor

            Contact Information

            4119 Warehouse Ln

            Pensacola, FL 32505-4061

            Get Directions
            Visit Website
            (850) 912-9750

            Customer Reviews

            1.53/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            4119 Warehouse Ln, Pensacola, FL 32505-4061
            BBB File Opened:
            10/7/2009
            Years in Business:
            16
            Business Started:
            11/20/2007
            Business Started Locally:
            11/20/2007
            Business Incorporated:
            11/20/2007
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of MV90410 for this business, issued by Consumer Services/Dept of Agri (TAL)

            These agencies may include:

            Consumer Services/Dept of Agri (TAL)

            Mayo Building, Room 110

            Tallahassee FL 32399

            (800) 435-7352

            https://www.fdacs.gov/ConsumerServices

            BBB records show a license number of CFC1427607 for this business, issued by DBPR (Tallahassee)

            These agencies may include:

            DBPR (Tallahassee)

            1940 N Monroe St

            Tallahassee FL 32399

            (850) 487-1395

            https://www.myfloridalicense.com/dbpr

            BBB records show a license number of CVC56785 for this business, issued by DBPR (Tallahassee)

            These agencies may include:

            DBPR (Tallahassee)

            1940 N Monroe St

            Tallahassee FL 32399

            (850) 487-1395

            https://www.myfloridalicense.com/dbpr

            BBB records show a license number of CMC1249821 for this business, issued by DBPR (Tallahassee)

            These agencies may include:

            DBPR (Tallahassee)

            1940 N Monroe St

            Tallahassee FL 32399

            (850) 487-1395

            https://www.myfloridalicense.com/dbpr

            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Lee Mechanical & Plumbing
            • Lee Mechanical & Plumbing, LLC
            Business Management
            • Mr. Gary Lee, President
            Contact Information

            Principal

            • Mr. Gary Lee, President

            Customer Contact

            • Mr. Gary Lee, President
            • Ms. Jennifer Lee, Secretary/Treasurer
            • Steve Rosales, Assistant General Manager
            Additional Contact Information

            Fax Numbers

            • (888) 742-2102
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            11 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/20/2023

            Complaint Type:
            Billing Issues
            Status:
            Answered
            Service call on 9/17. Tech arrived around 2:00 pm. I showed him the breaker that had tripped, and he pulled the panel off the outside unit and pointed out a bad electrical connection. He pulled up the estimate for a ‘wire repair’ showing my cost of $517. While I thought that was high, I thought they must have some major process they go through to repair/replace wiring throughout the unit, and I signed off on the estimate. The tech was done by 2:30. I was in a meeting so my wife signed that the work was complete. When I saw the invoice with pictures showing that the only work that had been done was to replace 2 inch ore nuts, I immediately called to question the amount I was charged. If it had been clearly explained what work would actually be done I would never have agreed to that amount. I talked to JP ***** on 9/18- he said a flat fee for ‘wire repair’ was correct and there was nothing he could do. I talked to Steve ******* on 9/19. He confirmed the flat rate. He talked quite a bit like this: “well what if he had been there for 2 hours”. He never stated that $500+ was a fair price for replacing 2 wire nuts in around 30 minutes. I’d like a refund for any charge over $200. Even that amount seems generous.
            Read More
            Read 10 More Complaints

            Customer Reviews

            15 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            BRADLEY B

            03/07/2024

            My elderly mother has dementia and this company has tried to coax her into replacing her entire HVAC unit twice. This last time (February 2024) the technician came out for a check up/ service. He disconnected her heat and told her that deadly levels of carbon monoxide was leaking from the unit and that she would need to pay $13,000.00 to replace the enitre HVAC unit or she would die in her sleep from carbon monoxide poisoning. Mom called me and I reminded her that we have a home warranty policy for her residence and that I would call them. The technician did not like that response and advised that the warranty would not fix anything and he told me that mom could die in her sleep if the warranty contractor said that he couldn't find a leak hooked the heat back up and turned it back on. The warranty company was called, Milton Heating and Air sent a technician out. No gas leak was found. His gas meter showed zero carbon monoxide. I have my own meter and guess what...zero carbon monoxide on mine either. Yes her system is old and will eventually need to be replaced. Just will not be replaced by Lee. Trying to cheat and tak advantage of an elderly widow with dementia is about as low as you can get. Predator companies like this makes it difficult to trust the reputable companies. I'm sure that Lee will ad a disclaimer to this by claiming that it was all a misunderstanding like they have done on the other negative reviews I have read but do not believe it. This is the second time in two years that they have tried to trick her into replacing her entire system. It may be an older system but the Carbon monoxide detector is new and the alarm has not been activated yet either
            Read 14 More Customer Reviews

            Local BBB

            BBB of Northwest Florida

            More Info on Local BBB

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            BBB reports on known marketplace practices.

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