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Find a Location

Quality & Trust Certified Heating & Cooling has 1 locations, listed below.

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    Business ProfileforQuality & Trust Certified Heating & Cooling

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/13/2014

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This business offers residential heating & air conditioning contracting service and repairs.

    Business Details

    Location of This Business
    1500 Chase St, Gary, IN 46404-2022
    BBB File Opened:
    11/13/2009
    Years in Business:
    12
    Business Started:
    8/18/2011
    Business Incorporated:
    9/16/2011
    Accredited Since:
    3/13/2014
    Type of Entity:
    Corporation
    Business Management
    • Ms. Alice Coley, Owner
    • Mr. Christopher Smith, Service Manager
    Contact Information

    Principal

    • Ms. Alice Coley, Owner

    Customer Contact

    • Ms. Alice Coley, Owner
    Additional Contact Information

    Fax Numbers

    • (219) 994-0575
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I have been without heat since yesterday. I called ****** home solution on yesterday morning so they could send someone out as it is very cold in my house and outside. I was told to allow a four hour window which I did I never received a phone call from ******* *** *****. So I called four and a half hours later left a message no return call. Monday morning I call ****** home solution I finally received a call from the company. Spoke with *******. he state I need a part he went for the part at 10:43am it is now 1:50 he has not returned yet
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Otis K

    5 stars

    04/10/2022

    Prompt and friendly service. Technician was very thorough and helpful; explained the problem and solution in ******** language. Constantly kept apprised of appointment time; and when technician was able to get to me sooner notified me first. Also, called from outside of home as soon as he arrived. Furnace repair was made and is running well. Really pleased with *********************************************** Certified Heating and Cooling.

    Local BBB

    BBB Serving Northern Indiana

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