Business ProfileforPoly-Wood, Inc.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 1001 W Brooklyn St, Syracuse, IN 46567-1433
- BBB File Opened:
- 6/30/2003
- Years in Business:
- 32
- Business Started:
- 11/5/1991
- Business Started Locally:
- 12/31/1996
- Alternate Business Name
- P.W. LIMITED, INC.
- Business Management
- Mr. Doug Rassi, General Manager
- Contact Information
Customer Contact
- Mr. Doug Rassi, General Manager
- Additional Contact Information
Email Addresses
- Customer Service
Customer Complaints
38 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
08/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
46 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Diane S
08/01/2024
Poly-Wood, Inc. Response
08/02/2024
Hello *****,
Thank you for sharing your experience. We sincerely apologize for the delivery issues you faced with *** and understand the frustration and concern this situation caused. We're glad to hear that your neighbor had the chair and returned it to you.
We did confirm these items were delivered to you, as shown in the photo from ***. In these cases, we do request some additional information so we can provide 50% off a new items, as the delivery was confirmed. We appreciate your feedback and will certainly share it with our team. We hope you enjoy your items for many years to come. Thank you.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.