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Find a Location

Murphy Homes, Inc. has 1 locations, listed below.

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    Business ProfileforMurphy Homes, Inc.

    Home Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1986

    Years in Business: 38

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers new home construction.

    Business Details

    Location of This Business
    18 Main St, Madison, AL 35758-1810
    BBB File Opened:
    8/1/1985
    Years in Business:
    38
    Business Started:
    8/1/1985
    Business Started Locally:
    8/1/1985
    Accredited Since:
    10/1/1986
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 15928 for this business, issued by Alabama Licensing Board for General Contractors. The expiration date of this license is 4/30/2024.

    These agencies may include:

    Alabama Licensing Board for General Contractors

    2525 Fairlane Drive

    Montgomery AL 36116

    (334) 272-5030

    https://www.genconbd.alabama.gov

    BBB records show a license number of Grandfathered for this business, issued by Alabama Home Builders Licensure Board

    These agencies may include:

    Alabama Home Builders Licensure Board

    445 Herron St

    Montgomery AL 36104

    (800) 304-0853

    https://hblb.alabama.gov/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Charlie Murphy, General Manager
    Contact Information

    Principal

    • Mr. Charlie Murphy, General Manager

    Customer Contact

    • Mr. Charlie Murphy, General Manager
    • Jenny McGuire, Office Manager
    Additional Contact Information

    Fax Numbers

    • (256) 772-7471
      Primary Fax

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We closed the on our house December 15th, 2021 and with our house comes a 1 year warranty for the house. We submitted our warranty claim on November 4th, 2022. They came out on November 14th, 2022 and we came to an agreement on what they would and would not fix. They told me they would get back to me on scheduling the people to come out and do the warranty work, but then I heard nothing from anyone. So I followed up on November 28th, 2022 on when they would be coming out, didn't hear anything back from them. I followed up three more times before getting a response from them on February 2nd, ********************************* and they would try to get us on the schedule soon to try and get all the work done within a two week timespan. I never heard anything from anyone again, so I followed up again on March 5th,2023, about when they would be coming out and they didn't respond till March 27th, 2023. I was told in this email that I should be getting contacted that week, and I never heard anything from anyone again about coming out to do any of the warranty work so I followed up again on March 31st, 2023. I followed up again on April 17th, 2023 and still have not had any response as to when they will have someone come out and complete the work. We are just wanting them to come out and do the agreed upon warranty work.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dean L

    2 stars

    08/07/2023

    Our slab is absolutely abhorrent, not level as they have known this from the day it was poured May of 2021. I literally emailed the flooring ** and builder numerous photos and videos before they installed the flooring. Murphy has replaced half of the flooring, minus a few fixes looks great, waiting to see if they replace the other half.I will have no choice but to *** them for the **st to replace flooring in small claims if they do not replace the other half, for as I told them before any flooring was installed, the flooring would fail if they didnt fix the slab, and it has all indeed failed. I also have all my emails and still hold all photos/videos warning of this is*** in 2021. It also took them 1 1/2 years to replace faulty front doors. They replaced them in June of 2023, and is leaking water literally by the gallon each time it rains, they now tell me we are out of warranty. Even though before we moved in 1 1/2 years ago they knew they would need to be replaced. We showed them in Aug of 2021 the defects. There are things in the home they have fixed, and all things were addressed, to be fair. Murphy has decided to take well over a year to fix/replace the doors, which at this point is the is*** with that.

    Local BBB

    BBB serving North Alabama

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