Business ProfileforCentury Automotive - BMW Volvo Jaguar Land Rover Porsche

Date of transaction- 1/6/2024 Price was at about $4,739.56 Vehicle needed service Got it towed from a 3 hour trip They had a service advisory contact me and update me with the vehicle issues regarding the problem. I agreed to let them work and fix on the codes that popped up on the diagnostic. I was then charged the amount above and drove to the location to pick up my so called fixed vehicle. I drove it around and it randomly pops up about 5 different codes and engine light comes on and it proceeds to shut off automatically. The same night I drop it back off with information regarding what happened and that the problem was not fixed. A week later the service advisor informed me that they did work on it again and have cleared all codes and made sure it was running fine, put over 60 miles on it to make sure it was running well and so I head out to go pick my vehicle up. Once again I drive it around for about 10 minutes and all codes pop up again and vehicle proceeds to automatically shut off. I had to get it towed back to the dealership the same night. It left me stuck at a gas station I parked at and luckily ****************, sales manager, was still there to help me unlock the gates for the tow truck to drop my vehicle back off at the dealership. Since then, *** contacted the service manager and I was told that theyre going to try to find the problem but that the work done on it the first two times could not be refunded since those were codes that were popping up. The only reason anything should of been worked on was because it would solve the problem of the vehicle, which it didnt. So Ive paid for work that didnt have anything to do the vehicle being fixed nor repaired at all. I then asked the service manager what would happened if it doesnt get fixed, he then responded it would be a loss. This seems very unfair to me and hope to get this problem resolved. (All throughout this time the vehicle has been in the shop a loaner vehicle has been offered to me.)