Customer ReviewsforEnhanced Recovery Company, LLC

ERC didn't have my permission to assume my debt from **** and the Agent I spoke with said that they are not actual Creditor. My debt to **** was paid in full. Phones and tablets were returned in a package that **** sent me. I paid my last bill of $325 and some change. ERC claimed I had two bills from ****. Anyone else been told they're not a creditor? This is ruining my credit! Dropped from 700pts to 444pts

Thank you for providing us with your concerns, we will be glad to assist you further, in order to do so please visit our website at www.ssp.ercbpo.com

This facility reverse skip traced my contact and personal information to contact a debtor that has no association with my telephone number, they violated third party information, and other fdcpa guidelines. They have no legal right to run my personal information and shouldn't have it. This is a clear violation of Lexus nexus policy. In order for this company to obtain my contact information they needed to run my ssn. This is a violation of fdcpa

Thank you for providing this information, we have updated our system. In the event you require further assistance please visit us at www.ercbpo.com/help

I never had account with you or ATT company! You put this negative message on my Credit report without my permission.

Thank you for providing us with your concerns, we will be glad to assist you further. ERC have updated your account accordingly. However, to ensure your concerns are addressed appropriately please visit our website at ******************************************

They made no contact before reporting to credit report. Did not receive any mail at current address, no phone calls, at least the ones that left a voice mail message, and no email. Once contacted, they were too lazy to look up their own filing number. In other words, they did not want to get paid.

Thank you for providing us with your concerns, we will be glad to assist you further, in order to do so please visit our website at www.ssp.ercbpo.com.

I have not known for this account. I didnt open this. Please close this. This is a fraud account.

Thank you for providing us with your concerns, we will be glad to assist you further, in order to do so please visit our website at www.ssp.ercbpo.com

My wife received a bill from ERC for a debt we don't have, and are requesting a large sum of money. It came in my wife's name only and claims she is past due on a company debt by almost one year. This is the first bill we've received from this "false" ERC. We receive a monthly bill from the company in question and it's in my name, not my wife's! Each monthly bill is paid at an office of the company in question, and I have proof of each payment. I believe this bill to be a scam on ERC. The address on this bill is a post office box in a ************; the street is not listed. The 800 number listed on the bill is wrong also, as the actual company has a different 800 number plus another number with a 904 area code. The wrong 800 number on the bill is actually a scam; I discovered this from an accuracy search on the legality of the phone number. The account number on **********************'s bill for the company in question has 12 digits. Our actual account number with this ********************** is completely different with 9 digits only. The ERC person listed as Senior Director of Operations on their bill is false; the actual ERC has a VP of Legal and this person's name is completely different. Their web address for ERC is different than ERC's actual web address on the BBB website. My wife's bill from ERC contains many falsehoods, is very inaccurate, and a complete scam! Beware of an ERC with the falsehoods I've mentioned. There should be a complete investigation into the personnel and practices of ERC.

Thank you for providing us with your concerns, we will be glad to assist you further. ERC have updated your account accordingly. However, to ensure your concerns are addressed appropriately please visit our website at ******************************************

I had 3 accounts with ERC. An agreement was made to settle these accounts with a paid to delete upon payment clearance. All 3 accounts were settled with ERC as agreed; however, only 2 of the 3 accounts were deleted from my credit reports. A zero balance and settled is shown on my credit reports. This information is listed under collections on my account and also showing closed since it was settled. ERC agreed to delete this account with the aforementioned terms within 30 days. It has been several months and it still has not been deleted. I have tried to contact ERC and disputed this through the credit bureaus. To no avail, the information still remains on my reports. They did not fully comply with their end of our agreement and I want this resolved immediately. I attempted several times to resolve this through their website only to be ignored and not receive any response. Please comply with what was agreed upon.

Thank you for providing us with your concerns, we truly appreciate all your feedback. ERC apologizes for any inconvenience caused. Be advised, ERC has reviewed your case and has determined ERC acted accordingly. If you need additional assistance, please visit our website at ******************************************