14 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Rick P.
5 stars03/15/2024
Well, I'm not one to write a review. I do appreciate reading and researching trying to gain insight on a product. With that said, here is my take with Steel Building Pros. I signed the contract and a month later I was hit with long covid being in a sleep coma for 3 and a half weeks. I contacted Terry hoping he would work with me to figure out my new financial situation. Not to mention my recovery. Terry treated me with the upmost respect and we worked out a solution. Before I could make it happen, I got covid again!!! Great!! Once again another hardship and issue with making the building happen. I contacted Terry again. He treated me with friendliness and total understanding. We worked out a solution that would work for me. I personally don't know of to many businesses that would actually listen or work with you when serious issues have occurred. I 100% recommend Steel Building Pros. Any business can take your money. Not many businesses actually want to serve you as a customer with total respect. Just to let you know...I'm 65 and I don't usually share my opinion!!Review from Robert G
5 stars11/13/2023
Ordered my 45' x 45' building at the end of 2018. It was delivered as expected, with no issues, all pieces clearly marked and accounted for, and there were no issues with erection/assembly. Been almost 5 years since the process started and my barn was completed and it is exactly what I needed. Steel Building Pros staff was helpful and the process was professionally handled. I recommend them and will use them again, if the need arises.Review from Chris P
1 star08/25/2023
Absolutely the worst company I have ever dealt with I ordered a complete building every example I was shown was of a complete building upon receiving the plans and taking them to someone to read them correctly I learned my building was not complete I attempted to cancel my order due to this and was immediately threatened with legal action from Terry peck it took them multiple days to return my phone call then informed me that cause the building was already loaded I would be sued if I did not accept the order I was never shown or had anyone go over any type of cancelation policy from this company I even stated keep my deposit and we will just part ways I was told his attorney was already fired up wanted to file suit. The only thing I received of any cancelation form was a docusign that had no delivery date on it they scheduled the delivery date before the agreed upon time in the initial agreement for I was originally scheduled for September or October delivery they scheduled it early without informing this is absolutely the worst company I have ever dealt withReview from Charles H
5 stars06/27/2023
I used to put up metal buildings as a contractor for about a decade. I came across a lot of companies when I was ready to do my own. They were the only one to talk with me face to face so thumbs up there. I expected a lot of fluff, especially after they gave me a price. I thought well for this price it must be a hunk of junk, but after looking at the specs and then moving forward, another thumbs up. Most companies were either crazy expensive or had a low price and tried to pull a fast one on details most folks don’t know to look for. They were straight forward with me and I recommended them to several of my neighbors. I thought of sending the sales rep I met a tip, but I’m cheap so hence the review.Review from Sean D
5 stars06/16/2023
This company definitely has the best buildings on the market! The process to put up our new 1200 square foot home or A Model is like putting together a very large but simple puzzle and quite fun to be honest. Not only saved 10's of thousands on our STEEL home but being able to build it ourselves in one day affords for us to go wild on the inside! It's a new way of life and just about debt free now! Appreciate you guys working with us and helping us get there.Review from Thomas J
5 stars06/14/2023
The company helped us step through the process of selecting the right building for our needs and carefully guided through to delivery. We are extremely proud of our new steel building garage! ThomasReview from Scott O
1 star06/06/2023
Stay away from steel building pros they will make every promise under the sun to get you to sign on the dotted line and then get your deposit and thats as far as it will go. I set up a consultation with their "local" sales person and went over everything that was needed they went above and beyond to get me to sign the contract and get the ball rolling gave them a deposit of just shy of $**** with the stipulation that if they could not provide financing the contract would be void and I would be receiving my engineered drawings and my building would be 2 months out , long story short they could not get financing done and wanted to cancel per contract stipulation after 2 months of going back and forth and no drawings and no building and no financing, I cancelled the whole deal and got money refunded via credit card , now after another month of no contact thinking everything was good I now have the charges reversed on my credit card with the reason being stated that I defaulted on my end ..... so now with several calls to company and getting the run around once again I'm apparently out **** bucks and no building .... I'm pretty much out of luck according to my credit card company. I just don't know what to think being a small buisiness owner that financial hit is not one I will easily recover from but steel building pros is sitting good on my deposit and apparently several other customers deposits for doing absolutely 0 work to make anything right , ill chalk it up to lesson learned and I'm still pursuing other options on getting my hard earned money returned to me but its not going to be easy nor have a quick resolution im afraid ......all i have to say is do your due diligence in researching these companies before you ever sign anything and give them any money ....now im back to square one and even further behind on the progression of growing my company but I'm glad that steel building pros has the ability to live like fat cats on everyone's stolen hard earned moneySteel Building Pros Response
06/19/2023
First of all, thank you for allowing us the opportunity to serve you. According to our records Mr. O' Connor, you are correct. You were denied financing on December 7, 2022, however, on December 15, 2022, just one week later, with your written permission we then altered the financial agreement into something that would work for you. Steel Building Pros discounted your building additional $1****** and set up monthly payments that were comfortable for your budget, of only *******. We then provided the engineered drawings for your building. Steel Building Pros is willing to move forward maintaining the same financial agreement that did work for you on December 15, 2022 and deliver the building agreed as upon in your contract.Review from Gary J
1 star03/23/2023
Look for yourself and dig deeper than the **** They are a DBA of ** ******** ******* which is an inactive company with the ** ********* ** *****. They steal peoples deposits and they create **** reviews for themselves to boost thei* *** rating that they are so proud to sell you on. They lie and do nothing but sell contracts. Be sure to read that fine print on the back side of the contract that they don’t show or explain to you. They actually have a lawyer who works for them that is nothing, but a contract litigator. Another words they have to have him on staff because that is what they do sell contracts. His name is Brady ********* Chick. They will also sell you on veteran owned and they do all this good will for people. Read the real reviews of veteran costumers like myself who they have ripped off. They got me for over *** deposit and I still don’t have nothing but a piece of paper.Review from Andy K
5 stars03/02/2023
I met with DR at my property and explained what I was looking for in a building. He was very helpful, contacted the office and was able to provide what I wanted at the price I was willing to pay. He explained everything from ordering, shipping, delivery and what is included with the building. No surprises* ** handled the shipping details and was very responsive to emails and calls. She made certain that the documents for the building were delivered and handled the payment process. The building: while it has not been erected yet it is a very well built structure. The steel is quality material and I was surprised at how much of the materials are made in USA! I would recommend Steel Building Pros. Most of the negative reviews are from people who are not familiar with construction, do not do their research, don’t ask questions or want to keep making changes.Steel Building Pros Response
03/10/2023
We appreciate the opportunity for allowing Steel Building Pros to serve you. Thank you so much for taking the time to share your experience. We’re very grateful for your kind words and looking forward to seeing pictures of your building!Review from Tammie Y
1 star02/16/2023
I requested my contract cancelled and deposit be refunded to my credit card within 72 hours over 2 months later I am still out over 11k. Even after they told me they would refund me my money.
Customer Review Rating
Average of 14 Customer Reviews
Contact Information
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
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TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
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