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      Country
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          Find a Location

          Carolina Designs Realty, Inc. has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforCarolina Designs Realty, Inc.

            Property Management
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            9:00 a.m. to 5:00 p.m. Daily Since 1988 Carolina Designs Realty has focused on providing only fine vacation homes that the Outer Banks has to offer. We are committed to extremely high standards of customer service and operational innovation.

            Carolina Designs Realty has offered premium beach homes for rent on North Carolina's Outer Banks for over 22 years! We manage homes in Corolla, Duck, Kill Devil Hills, Kitty Hawk, Nags Head and Southern Shores. Visa, American Express, MasterCard, Discover, ACH
            See all additional business information

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/2/2009

            Years in Business: 36

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            Carolina Designs Realty, Inc. has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              5/11/1998
              Years in Business:
              36
              Business Started:
              1/1/1988
              Business Incorporated:
              3/31/1988
              Accredited Since:
              4/2/2009
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 0225883 for this business, issued by State Corporation Commission - Virginia

              These agencies may include:

              State Corporation Commission - Virginia

              Tyler Building, 1300 E. Main St.

              Richmond VA 23219

              (804) 371-9967

              https://www.scc.virginia.gov

              BBB records show a license number of C6124 for this business, issued by North Carolina Real Estate Licensing Board. The expiration date of this license is 6/30/2024.

              These agencies may include:

              North Carolina Real Estate Licensing Board

              P O Box 17100

              Raleigh NC 27619

              (919) 875-3700

              http://www.ncrec.state.nc.us

              BBB records show a license number of 0225883 for this business, issued by North Carolina State Corp. Commission

              These agencies may include:

              North Carolina State Corp. Commission

              Old Revenue Bldge. P O Box 29622

              Raleigh NC 27606

              (919) 807-2225

              http://www.sosnc.gov/corporations/

              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              9:00 AM - 5:00 PM
              Su:
              9:00 AM - 5:00 PM
              Business Management
              • Michelle Layne Nichols, Vice President of Operations
              • Evelyn McDonald, Director of Customer Service
              Contact Information

              Principal

              • Monica Thibodeau, Owner

              Customer Contact

              • Michelle Layne Nichols, Vice President of Operations
              • Monica Thibodeau, Owner
              • Alexis Lowe, Marketing Specialist
              • Evelyn McDonald, Director of Customer Service
              Additional Contact Information

              Fax Numbers

              • (252) 261-2295
                Primary Fax

              Phone Numbers

              Website Addresses

              Industry Tip

              BBB Tip: Property management

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/03/2022

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              We rented a home from Carolina Designs for a week in December 2021. On the 3rd day of our stay in the home, we found roaches all over the kitchen counter. We killed about 10 roaches, and then more appeared. There were babies and adult roaches, which means there was an infestation. They were procreating and living in the home. We found roaches in multiple areas of the home. We checked out early due to the issue and contacted Caroline Designs to let them know if the issue and why we had to check out early (uninhabitable vacation rental for all the reasons we can understand as human beings). As a result of this issue, we asked Carolina Designs if they require owners to have standard pest control in the homes that are rented out. Their response was no, they don't require pest control, they only recommend it, but it is up to the owner to decide if they want to provide pest control of their homes. So it is essentially up to the owner to decide, and if they don't do pest control, it is then on the customer renting the home to bear the brunt of the terrible experience. We would like to have our money back for our vacation that was disrupted due to the unsafe & disturbing roach infestation. Carolina Designs asked us to put our concern in writing and send any other documentation. We diligently provided not only a very clear letter stating our concerns, but we also provided pictures of the roaches (yes, there were that many that it was unfortunately easy to get multiple pictures of them). We sent our information to them on 12/27/2021, and on 1/3/2022 they responded that they received our information. It is 2/2/2022 and they have not contacted us at all to resolve. We want our money back please. There were roaches in the theater room, the kitchen, and the bathroom. And this was a rental that is advertised as luxury (it was ****** for a week in the Outer Banks during Christmas time). We expected a habitable home that did not have roach infestation in exchange for the money paid.
              Read More

              Customer Reviews

              0 Customer Reviews

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              Local BBB

              BBB of Greater Hampton Roads

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