This Business Is Not BBB Accredited

Military Credit Services, LLC

Military Credit Services, LLC

(757) 457-0390

Military Credit Services, LLC

13 years in business
1150 E Little Creek Rd Ste 205
Norfolk, VA 23518-3826
Additional Phone Numbers
  • (866) 627-2100
BBB File Opened: 09/29/2011
Business Started: 01/01/2005
Business Incorporated: 09/24/2004 in VA
Type of Entity
Limited Liability Company (LLC)
Business Management
  • Ms. Kim Baraldi, Customer Relations Manager
  • Mrs. Carole Cohen, Vice President of Marketing
  • Mr. John A. Melley, Owner
  • Ms. Jay Smith, Compliance Manager
Contact Information
  • Customer Service: Ms. Stephanie Williams, Director of Compliance
Business Category
  • Financing
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
22

C

Government Action

The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

On December 20, 2016 the Better Business Bureau was informed that The Consumer Financial Protection Bureau (CFPB) and Military Credit Services, LLC signed a Consent Order for alleged violation of making loans with improper disclosures. This is the CFPB'... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Military Credit Services, LLC include:

  • Government action(s) against business.
  • Failure to respond to one complaint filed against business.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Military Credit Services, LLC

This Business Is Not BBB Accredited

Military Credit Services, LLC

Customer Review Rating:

80%
20%

Composite Score: