41 Customer Reviews
Review from kntry b
1 star09/09/2024
Thay make it very easy to sign up but extremely difficult to cancel your membership. Thay keep chargn my credit card for renewal every year and they won't stop. I've tried cancelling my credit cart and ordering a new number but they still charge me. This is criminal!Review from Cora E
1 star08/18/2024
Overcharging and refusing refunds. This company is a scam. They must only profit off of subscriptions that people forgot about. $200 gone and they refuse to refund even if you cancel and make the refund request the SAME DAY you were charged. Absolutely ridiculous.Review from TIFFANY K
1 star07/28/2024
It's crazy that when I attempted the 1st time I attempted to cancel the site is setup so the 1st button to hit is to not cancel, I'm assuming to take advantage of people like what happened to me. It's ******** and the company ***** and I will never ever ever sign up for this stupid company again, which I would have in the future. I would have kept the stupid membership but because of some bad circumstances I just didn't have the money and now I'm super screwed because this stupid company and stupid agents don't have a bit of compassion for people. Just a bunch of greedy human robots trained to be unfeeling pieces of c*** I've worked in customer service my entire life and never have I ever not given someone money back on a mistake especially when it's from a misleading company. The peace of mind that a customer gets from a company and agent that even pretends to care about a customer goes a long way and will keep customers coming back. But this company doesn't and I'm going to say all this in my review, anywhere that I can possibly write a review.Review from ning l
1 star07/23/2024
Last year, in July 2023, an annual fee of $165 was charged, even though I did not use any of their services. I simply forgot to cancel the subscription after the trial period. This July, another annual fee of $165 was charged, covering up to 2025. Despite multiple email communications, they still have not refunded me. I did not log into their website or use any of their services over the past year.Review from Teresa Q
1 star07/06/2024
The same day I was notified they were going to auto-renew my membership, I cancelled the subscription. Too late, they had already charged my account. Same day, I requested a refund and they refused. Note: the subscription is a year in advance, I have not benefited from it and yet they refuse to refund. This should be illegal. Im in dispute with them and I can see where it is going. Not happy at all. All I can do at this point is warn people about their shady practices. BUYER BEWARE!!!Review from Jason N
1 star06/11/2024
I canceled my Skillshare subscription on iOS in 2021. Since then, I have been billed yearly. I never got a renewal email from Skillshare. I recently saw the renewal notification from ******. The payment wasn't visible under the "Active Payments" view there, so I couldn't cancel it. The ************************ tab on the Skillshare website is completely blank. I cannot see previous payments or cancel the subscription (again). I reached out to Skillshare a few days before the subscription was to be renewed and asked to cancel the subscription and process a refund for previous years. They did not acknowledge that I requested the cancellation. Instead, they said that they could provide a 50% refund for the previous year, which they still have not done. Nor did they cancel my subscription before it was renewed again. Once the renewal was processed, it finally showed up in ******, so I canceled it there and sent the transaction to the dispute center. I then got an email from Skillshare saying that subscriptions automatically renew unless canceled and that the subscription has been since 2020. No kidding! They didn't mention canceling my subscription or the refund.Review from Asher Z
4 stars05/16/2024
they are a COMPLETE AND TOTAL SCAM, they steal your money. ! no lies and no exaggeration!!!Review from Stacy T
1 star04/20/2024
Refused to refund a duplicate purchase because of issues with their site! Terrible customer service. Buyer beware!!!Review from Cameron C
1 star04/10/2024
They actually offered me a 50% refund on my subscription which i had forgotten to cancel, then I got an email that my ticket had expired. i got no response to my multiple emails trying to get at least a partial refund. I get the feeling they are sadists. Their customer service is like that Southpark cable company episode: Woops, you got ripped off with an expensive subscription and now youre getting the run-around trying to resolve your issue? Ohhh nooo, were soooo sorry!Review from Chanelle M
1 star02/29/2024
I also tried to cancel my membership with skillshare the day I was charged for an annual membership. The charge was still pending on my account, but they told me that I wasn't eligible for a refund. I do agree with everyone else here saying that this business is using deceptive practices. If you were recommended Skillshare through a content creator, please leave a comment to warn other people who might be scammed by this company.
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