Customer ReviewsforWinn Residential

Since I have been a resident here, I have been threatened, retaliated against, verbally accosted, and illegally charged for services in violation of my lease terms. The mngmt team told me to continue paying for these services or I would be evicted due to non-payment. In retaliation, they have ceased all maintenance work on my apartment. Additionally, maintenance has taped my windows with blue painters tape in response to the windows lacking proper sealant. The maintenance team has also caulked my windows which is a likely fire hazard. My sons medical conditions have been purposely compromised. I have repeatedly expressed my sons medical conditions are exacerbated by the leaky windows, moldy and bacteria filled pipes, and dirty, stained air vents, and I was told that the best thing for my son was to expose him to the dangerous elements to build up his tolerance. I have put in several service requests, and they are marked as request cancelled or they disappear altogether. In November, I received a notice that my account was adjusted but the mgnt team refuses to tell me what was altered. The property management team tried to coerce and intimidate me into signing a new lease, then demanded I sign lease amendments immediately or face eviction. The asst. **** got very angry and has verbally accosted me. Even more alarming, the asst **** kept walking past my past apartment, staring into my ring camera. This was very threatening. The new assistant manager has sexually propositioned by husband asking if they can be special friends?. This was done in the manner of you want something, I want something in return. I just want to be credited for the water bills that they have added to my rent that is in violation of my lease terms, I dont want to be charged for water for the duration of my lease term, I want to know what was altered on my account, and I want all the harassing and illegal behaviors to stop.

Winn Companies is the Mgmt. Agent for the building (******* *********** ********) that I live in and they are horrible. There is a office on site, however they have 2 individuals working in the Office that has no idea or clue of what's going on or even how to manage anything. They have no respect for the way they speak to Tenants and are down out nasty individuals. Several Tenants have complaints, but there is no one to complain to. They are not capable of doing anything pertaining to HUD. They are rued to everyone and when you call the Office they are nasty and will even hang up the phone on you. This has been an on going problem with the property (******* ***.) since the property was sold in 2016 and was then transitioning to a LIHTC BLDG. The turn around with staffing in the office is horrific. The 2 individuals that are in the office at this time, they are the 6th or 7th set of employees. This is a problem because when you are dealing with families lively hood and housing, you would think that they would be a little more careful with whom they hire when it comes to families personal information. The 2 individuals that are in the office now they are always loosing important paperwork, not knowledgeable with Recertification, adjusting rents and they are just creating more problems for the families. Let's not talk about how the building is filthy and is not being cleaned properly on a daily basis, repairs not being done in a timely manner, in fact some families have been waiting over a year for repairs. Garbage is always piled up in the Garbage Room and the smell along with pest infectation, just to name a few of the many issue that the tenant's are facing. Tenant's not being notify in timely manner when there isn't going to be heat and hot water especially when the temperature outside is very frigid. Things are so bad that the Tenants are seeking help to get qualified Mgmt.