Customer ReviewsforFinger Management Corporation

Finger Management is prejudiced and financially irresponsible. I lived in a predominantly Black-American area of ******** in a building managed by Finger Management. Hispanic employees were often disrespectful and dismissive of Blacks who reported issues. Many times (in the case a repair was granted to a Black resident) Black residents were fined or held responsible to pay the repair costs (and told only after the repair was done)the same was not true of non-Black residents: their repairs were often paid for by the Corporation. Non-Black residents also avoided fines. Their acts and omissions towards Black residents went beyond dismissing urgent concerns, unprofessional and disrespectful communications, and targeted fines and fees mostly demanded from and collected by Finger Management from residents that are Black, in a multi-racial building. Finger Management preferred to hire Hispanicsdespite their comparative qualification, ability, or suitability when compared to other non-Hispanic vendors, and despite resident feedback work quality was poor.In some cases, a Hispanic repair person could not speak English (at all!) and had to call a third-person to translate; a Hispanic vendor used pieces of sweater to plug a hole in residents ceiling; another Hispanic vendor was suspected by the resident to be homeless: he smelled very bad, and later broke a working piece of the residents bathtubdifferent from what he was sent to fix. That resident was later charged for his repair service. Vendors they claimed to have screened were little more than poorly designed web pages (some charged anyone who claimed to be a licensed professional in that field to post their business on that web page): they merely farmed out third-parties to do work. My recommendation: draft a Bill of Rights with a minimum standard of care required from any entity or person your property contracts with, and ask your fellow residents to insist on it. FIRE Finger Management if you can.

You all need a negative star rating for these folks

I am currently living in a co-op managed by Finger Management, and honestly, getting this co-op was the worst decision ever. For a new building only being occupied for 2 years, it is surely ran down. Issues after issues that never have a solid resolution. My biggest gripe with the management company was a plumbing issue that caused damage in my unit. Apparently a resident tried a DIY project, that utterly failed There was an immense leak from the unit above that caused cracks in my ceiling and flooded my bathroom floor. When I saw the leak, I called the Super and he told me that the apartment above mine had a leak. A few days later I showed him pictures of the cracks in my ceiling and he told me to contact management. When I reach out to Finger Management, they told me that it was a shareholder to shareholder dispute, and I had to work it out with my neighbor myself. First of all, I was kind of taken aback, since it was told to us that the plumbing was the buildings responsibility, but I was even more concerned that they wanted me to approach a neighbor with a bill to have my ceiling repaired Im not comfortable with that idea, and what if they decided that they were not going to pay?This management company does not care about us and honestly just treats ** poorly because they consider ** low income owners in the Bronx. The Property Manager made a comment at one of our shareholder meetings stating that we, the shareholders, complain about minor things when our maintenance fee is much lower than the properties that he manages in *******. This place is a scam, rising fees yearly with no improvements to justify it.

Worst management company ever! I handed them my property to manage and in the first month, rent collections dropped by $10k. I had to feed the property for 7 months and finally had to fire them because they hardly did anything. They just went through the motions like a zombie and didn't make any effort to improve performance. They hired 3rd party contractors when much of the work could have been performed by onsite staff. The staff was kept in the dark on all work orders. It doesn't take much imagination to figure out what was going on here. Renewals didn't go out on time. What a mess.Six months after I took the property back, I'm at 100% and tenants are paying rent. I'm still digging out of the hole that they put me in by paying off payables but at least its going back in the right direction.Stay away from these guys!

Lacks professionalism, integrity, care and fails to act swiftly regarding pressing matters: such as inside smoking, tenant-to-tenant harassment, leaking roof and general repairs: bathroom, kitchen and general use areas. Furthermore, matters not handled properly nor in a timely manner that makes the property I reside at unsafe and inhabitable.Managers will lie to cover their failure to follow up or execute legitimate repairs or grievances. They also use inexperienced and unlicensed contractors whom work under another contractors license, unsupervised. They will forget to follow up and simply not do the required work, nor answer emails timely (if at all). The principal operator of this company fails to share serious matters with ownership.This issue is relevant at least at my property. I cant speak for others, but one could only assume if they cannot properly keep clean, maintain and manage one property: it is likely they cannot manage others well either.I think when moving into a building, always research the management company first before making a decision. I certainly couldve been living in a beautiful building and not dealing with a leaking roof (for the second time) for a month and through hurricane-like conditions. Due to hurricane *** (a storm known to be coming for weeks), our basement became flooded and a majority of my items damaged/ruined. Instead of having a team ready, the super and primary manager were on vacation. The full-in manager never gave anyone his number whatsoever. So, we had nobody to call. The emergency line calls the super and management company which did nothing to remedy the matter in the first place. Whilst my internet provider and water delivery company noted how prepared they are for the storm (and how serious the storm would be); Finger Management didnt notify us at all that there is a possibility the basement could flood or to remove items in advance and/or that the basement was flooding in real time; even though an alarm was sounding for hours; and the elevator ceased to work. The company failed to notify all tenants, period. For a company that says they have been doing this for 20 years, how would a warning email or note on a serious matter be any different than a storm/matter from 10 years ago or even 100 years ago? It is common sense. The Simple answer: they do not care and lack integrity. Absolutely, the worst experience I have ever had. I cannot recommend by any means.