116 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Glen G
1 star05/04/2024
Went through the life insurance application process after getting an initial quote of under $200/month for a 20 yr term $150,000 policy. Only medical issue was an iliac artery blockage that was surgically repaired in 20 minutes (no stent needed) but they then provided a quote of almost $1000/month for the same policy due to "peripheral artery disease" (follow u testing by the vascular surgeon did not find PAD so it was an isolated finding and no other risk factors for PAD were present such as diabetes, smoker etc). They did not do due diligence and leapt to an erroneous conclusion about my health. Wondering about the qualifications of their medical underwriters. So be wary of low-ball quotes to get into the application process and failure to consider your health in the proper context.
Policygenius Inc. Response
05/08/2024
Hi ****,Thank you for taking the time to share your feedback. While we attempt to provide carrier recommendations and an accurate quote based on the insurance company's guidelines, ultimately the final offer is based on the carrier's review of medical history supplied by your physician(s).A member of our team has reached out to you to determine whether additional medical records might help to facilitate the carrier's reconsideration. If that is something that you would be interested in doing, just respond to the most recent email we have sent, or call ************ to speak to a member of the team.Best,The Policygenius teamReview from Stephen L
5 stars05/01/2024
Policygenius staff were responsive and attentive to our needs to find home insurance quickly so we could close on our new home! The staff also walked me through the quotes and how to customize a quote to fit our needs and our new home!Review from Galip Y
5 stars04/14/2024
Policy Genius worked diligently to get me the life insurance policy within my budget. they worked as a team calling me answering my questions, followed up with the insurance company's underwriter. Guided me to reach my goal. They are very professional, knowledgeable, and courteous. Now, I have a life insurance from very respectful insurance company. thank you.Review from Tan G
5 stars04/08/2024
************ has been super helpful and patient along the way. He helped me transition multiple policies from another carrier. Ive been very happy with the interactions and the overall experience! Thank you!!Review from Ray B
5 stars04/01/2024
Easy to use, very professional and respectful agent and I saved a lot of money for a policy that was similar but better than my current policy. It doesn't get any better than that. The process took about an hour from start to finish including the review. Policygenius is a great tool. Everyone should check it out. Time well spent!!!!Review from Layn C
5 stars03/27/2024
It operated quite flawlessly. I filled out the info. made the appointment. got my quote and talked to a agent. And Wala. And most of all between my auto and home insurance I saved about $500.00. My wife and I are retired. We can't afford a huge jump like that. Thank you!Review from Draj D
1 star02/29/2024
Looks like a website who collects your info and does not help.I am in CA. They collected all my info and then after a day told me they are not offering insurance in CA.If they had told me in the very first instance, I'd not have given them al my info.A scam company.Policygenius Inc. Response
03/01/2024
Hello,Thank you for taking the time to provide information regarding your recent Policygenius experience. Feedback like yours is invaluable as it helps us to understand where and how we can improve.We apologize that your experience with us wasnt ideal. At Policygenius, we strive to provide the most accurate and efficient insurance purchasing experience possible. Each quote is individualized and availability can vary by market and particular risk factors, including but not limited to State of residence. If you would like to discuss your thoughts in more detail with a member of the team, please feel free to reach us by phone at ************ and we will be happy to provide additional context.Best,The Policygenius TeaReview from Richard C
5 stars02/07/2024
Easy to use, very helpful agent (*********************) and saved me a lot of money for a policy that mirrored the one I replaced. Literally half the price. It doesn't get any better than that. I already have recommended Policygenius to friends and my adult children. I encourage everyone to check it out. Total time from start to finish including a thorough review with an agent before buying was about 2 hours. Best 2 hours I've spent recently!Review from Jack W
5 stars01/29/2024
Extremely satisfied with the service and followup in all respects. Website was very easy to use. Appointment to talk with a Policy Genius agent was very useful. The agent was able to answer all of my questions and explain policy terminology. I would highly recommend Policy Genius to anyone.Review from Glendolffe S
5 stars01/19/2024
Service and follow up was excellent! I highly recommend them.
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