42 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Fred R
5 stars09/02/2024
The workers were very professional and efficient. They constructed the rails for the front and back stoops of my house the way I wanted them. Excellent job.Family Fence Co. Response
09/12/2024
WOW! Everyone here at Family Fence is so glad to see your review. Nothing better than reading a customer's comment that the work was " . . . the way I wanted . . . " - THIS is what our goal is every single day! We also thank you for taking the time to post these positive comments. It was sincerely our pleasure to provide our services for your home. Stay well and be safe!Review from Frank G
5 stars08/23/2024
Family fence was an excellent company to work with. Communication was excellent throughout. I had two aluminum railings installed on my front and back stoops and what a beautiful transformation it made for my home! The crew did a fantastic job with the install. They were also on time, polite and showed care for my property in constantly keeping the surrounding area clean. I highly recommend them and would absolutely use them again.Family Fence Co. Response
09/05/2024
This review truly made our day! Everyone here at Family Fence goes above and beyond for our valued customers and your comments reinforce that it shows! We have said it many times before, our installers are second to none - we are so glad you notice the caliber of employees we have here at Family Fence. We would absolutely LOVE to be of service to you again and we thank you for your future recommendations! Be safe and stay well!Review from William L
5 stars08/14/2024
How fortunate we were to have found and engaged Family Fence! In this day and age, there seem to be few companies that LISTEN to their customers, take such GREAT CARE in examining and understanding the specifics of the job situation, explain things IN DETAIL, plan the job thoroughly and perform the work with such DILIGENCE and CARE. ***** and his office staff, ********* (the site preparatory inspector), and ***** and his great installation team should write a book on how to start, plan and complete a fence install job. The job involved replacing our old stockade fence with a 6’ white vinyl fence. The old 256’ stockade fence was rotting and falling apart. Slats and pickets were missing/broken. Several of the 33 4’x4’ posts had rotted and snapped in high winds. A few of the 8’ sections of stockade fence had recently blown flat on the ground. The installation crew arrived on time, unloaded their tools and supplies and got to work. First, they removed the old stockade fence and put the debris in their truck. Everything ***** and his crew did was done with great ATTENTION TO DETAILS: measuring, digging the holes, leveling, and building the fence. They listened to our concerns and answered every question we had. [Along the fence line, there were several trees that, over the years, had grown wider at their bases…and we didn’t want those trees to be damaged. With good planning and some extra care and work, they beautifully navigated those situations.] The crew worked quietly and tirelessly through the morning and afternoon of an extremely hot day. Each of the 4-man crew knew exactly what had to be done and how to do it. And, with *****, they worked extremely well as a team. And, when finished at 4:00 pm, they left the work-site spotless. In our years of working with home contractors, we have never been so all-around satisfied as we are with Family Fence. Their pricing was fair. We highly recommend them to anyone contemplating having a new fence installed.Family Fence Co. Response
08/26/2024
We CANNOT thank the you enough for this AMAZING POST. This one takes the number one spot for being the BEST REVIEW we have ever received! JUST WOW! And, actually, how fortunate WE WERE to have such wonderful customers like yourself who take time from their busy schedules to write about their experience with us - it's the most generous act a valuable customer can do for a company, PRICELESS! We take pride in having the most loyal, respectful, knowledgeable staff - employees that we feel so fortunate to have here at Family Fence (some for decades!) - and we cannot thank you enough for noticing just how talented they are in every way. We thank you for giving us the opportunity to provide our services for your home and we are here for anything you may need in the future. Stay safe and be well and THANK YOU!Review from Achilleas G
5 stars08/12/2024
Very professional. Fence went up fast and looks great. Highly recommend them.Family Fence Co. Response
08/26/2024
Thank you so very much for taking the time to write a review about your experience with Family Fence! We also really appreciate your future recommendations as well. Most of all, thank you for choosing Family Fence - it was our pleasure to provide services for your home!Review from Deborah M
5 stars07/25/2024
Commercial Gate Project Found Family Fence on the internet and was so happy I did. The entire process from making an appointment, meeting, measurement estimate and installation of product was smooth and easy. Friendly people (from office staff to installers) with good follow through and an eye for the details. They know their business and steered me in the right direction. Great experience and recommend them for any need you may have.Family Fence Co. Response
08/08/2024
We couldn't be happier with your positive and kind words describing your experience with Family Fence. And, we are so thrilled that you chose the Better Business Bureau site to post your favorable review. It is PRICELESS to us. THANK YOU! We also appreciate your future recommendations. It was our pleasure to provide these services for your home.Review from Camille N
5 stars07/13/2024
THE BUSINESS IS APTLY NAMED. THEY TREAT EACH CLIENT AS A FAMILY MEMBER WOULD HOPED TO BE TREATED. I STARTED WITH FAMILY FENCE AFTER HURRICANE SANDY AND HAVE USED THEM A NUMBER OF TIMES OVER THE YEARS AND WILL CERTAINLY CONTINUE TO USE THEM IN THE FUTURE. FROM THE FIRST PHONE CALL TO THE TRUCK PULLING AWAY I HAVE NEVER BEEN DISAPPOINTED. I HOPE THEY ARE AROUND FOR GENERATIONS TO COME . ******* ** ********Family Fence Co. Response
07/25/2024
This has to be our ABSOLUTE FAVORITE review of all times! We are SOOOOOOOOO appreciative of your kind, positive words. Repeat customers like yourself are priceless to us! It was our pleasure to be able to provide our services for your home more than once. Thank you so very much for taking the time to post this wonderful review. Have a great rest of the summer!Review from Linda R
5 stars06/27/2024
I was totally satisfied dealing with everyone from the salesman. , estimator, staff on the phone. The service was right in the money.Family Fence Co. Response
07/08/2024
We can't thank you enough for taking the time to post this positive review. We go above and beyond for our customers daily and feedback such as yours is priceless to us. THANK YOU! Have a wonderful summer!Review from elaine m
5 stars06/13/2024
From my first phone call to Family Fence, to the estimator coming to give a price, to the day of installation, it was nothing less than a wonderful experience. Those I dealt with on the phone, in the office, and in my yard on the day of installation were kind, up front, punctual, and I the fencing they installed was prefect!Family Fence Co. Response
06/24/2024
WOW! We truly appreciate your positive words. In all of our departments we take pride in delivering optimum customer service and feedback like yours confirms our efforts. We couldn't be happier that you had a positive experience with our company and we thank you for choosing us to provide services for your home. Have a safe and fun summer!Review from Greg T
5 stars04/19/2024
Great company to deal with! They use their own workers too! I will use them again!Family Fence Co. Response
06/10/2024
Thank you so very much for this positive review with the most wonderful comments! It was a pleasure to provide our services for your home and we look forward to serving you again in the future. Have a safe and fun summer!Review from LOUIS E
5 stars04/12/2024
We've had several occasions to use the services of Family Fence and in each instance they provide great service. Their workers are professional, personable, competent and on time ready to produce a quality job. We not only found the price reasonable but also very competitive compared to other companies in the area.Family Fence Co. Response
04/15/2024
WOW! Everyone here at Family Fence was thrilled to read your review! Thank you so much for taking the time to post it. Having a repeat customer is the BEST reward we could ever hope to achieve! We are so glad we have been able to be of service to you more than once. And, please know for sure - we are here for whatever you may need in the ************ safe and be well!
Customer Review Rating
Average of 42 Customer Reviews
Contact Information
2207 Newbridge Road
Bellmore, NY 11710-2236
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