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Thomas George Associates Ltd. has 2 locations, listed below.

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    Customer ReviewsforThomas George Associates Ltd.

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    3 Customer Reviews

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    • Review from Myaisher A

      1 star

      05/20/2024

      This company sent me a letter out of the blue today regarding an "accident" they say my daughter was in last year on 05/16/2023. She is grown 22, with her own car in her own name. They stated she was driving my car which is false and a lie, they also stated my daughter's car is in my name which is also false. My car has not been in any accidents on 05/16/2023. I work from home and my car sits in my drive way. Also my daughter's car is in her name since she's gotten the car in 2020. So please stop with the lies! They guy I spoke with was very rude. I don't appreciate being sent a letter about something that has nothing to do with me. To me it seems as if he was saying anything and don't have any proof of the lies he told. Don't send me any more letter or calls about this or I will have my lawyer deal with this! 1188714-43.

      Thomas George Associates Ltd. Response

      05/22/2024

      We apologize for any confusion regarding this accident. Our office was provided with the following information for an accident that happened on 5/16/23 with an OH plate # JGT9098 registered to Myaisher ******* for the vehicle involved in the loss. After this complaint was received an additional investigation into the loss it has been confirmed that the plate number involved in the loss was OH Plate # JBU3286 which in fact is not registered to Myaisher *******. We have removed Myaisher ******* from our file based on the new information provided as a result of the investigation. There will be no further contact with ***********************. Sadly with the wide range of accidents that happen and information being passed through several different parties sometimes mistakes happen. If you need any additional information please feel free to contact me directly at ***************** - Thank you.
    • Review from Bree B.

      1 star

      11/16/2023

      I received what looks like junk mail. There wasn't any detailed information in the letter. The claim date is incorrect and I have no recollection of the insurance company stated in the letter. Also, the letter is asking me to provide information. How are you contacting me about a claim without all the facts? Why wouldn't the insurance company in question provide this information or you do your due diligence and obtain this information before sending me a letter. Moreover, if you're sending me a letter, why would you not name the "original claimant" in this letter? The letterhead can be reproduced by any elementary student with a computer. And the signature is typed at the bottom of the page. A signature wasn't even provided. The wording comes across as if you're attempting to use language to provoke fear. Everything about this screams scam.I sat this on my desk and thought, let me look up this company. Now I find myself here looking at other reviews and finding this company isn't even BBB accredited. And the response to these claims further diminishes any concern I have about this letter, giving me more reason to believe this is some crazy scam by someone in ******** desperate enough to pull this bogus online template from ****** and send it out to people in another state in hopes they would be so frightened, they'd send money, not knowing if the person on the other side is even who they portray themselves to be.One star is one star too many.

      Thomas George Associates Ltd. Response

      11/17/2023

      Sadly, there is no ability to reply to this because there is no information being provided by the petitioner as to who they are, what letter they received, and the file number on the letter. "Bree ** is not sufficient information to determine what this is all about.As for the rest of the statement, it doesn't warrant a reply.
    • Review from Lise P

      1 star

      04/05/2022

      Horrible and aggressive company. The phone call I received regarding an apparent claim against me didn't provide anything but a number to return a call to. Once I returned the call saying I received a message and claim number they immediately put me on hold without saying anything and then another person answered the hold and asked my name and address to which I said that it was me but that I was unsure why they would have an address for me as I didn't know what the call was about. Then they tell me I owe a **** of over 22k and what is my intention on paying this. First off this is the first I'm hearing of any of this and second I was a little in shock. Instead of relaying the information in a polite manner and offering solutions, options and what not the person aggressiveness increased as I said they'd make a note that I have no intention of resolving the claim which is not what I said. Then as I questioned her about the tactics and aggressive attitude she had she hung up on me. Immediately following this phone call I had a panick attack. All I can say is it's appalling to think people can treat others this way and bully people out of thousands. I am a law abiding and productive member of society and did everything I was suppose to, and then an accident out of my control happened. I was made to feel like a criminal. A little sensitivity training would go a long way.

      Thomas George Associates Ltd. Response

      04/12/2022

      TGA is handling this subrogation claim on behalf of ************************** for an automobile accident that occurred on 1/16/22. We obtained ***************************** information from the police report on file. We called *************************** on 3/26/22 and left a voicemail message to return our phone call. We left the pertinent information that was needed in order to return the call. We are not able to leave a detailed message on the voicemail as to not violate the ***** and to protect her privacy.TGA is not a customer service center. The hundreds of phone calls coming in are answered by 1 of several receptionists. On this day, our receptionist asked ********************** for her file number and asked her to hold. The call was then transferred to the representative assigned to the file. We listened to the recorded call in question and did not find our representative to be aggressive. She advised ********************** of the claim amount due and the reason. ********************** had valid insurance coverage but only carried a minimum policy of $5,000.00. ********************** struck ******** ******* Insureds 2020 ******** GLE causing more than $28,000 in damages. TGA was assigned the file by our client to pursue the excess amount of $23,984.92 and that was relayed to **********************. ********************** advised she did not have that money in her bank account and offered no resolution to the claim. She became very agitated with our representative who did her best to remain calm and professional.We do our very best to work with people who are under insured and uninsured, sadly ********************** was not happy with what we were telling her. Thomas George Associates, ****

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