Customer ReviewsforRingside Collectibles

I been a customer of ********************** for over 5 year's and I've spent so much money on Wrestling figures from that company that I'd could buy a house with that money. Anyway I recently for the past several month's keep getting damaged figure packages from them, so each time I take pictures,send the damaged one back and get a new replacement. They make excuses and blame it on ***** everytime but the outer box is always perfect so it's not ****** RINGSIDE COLLECTIBLES take no responsibility for there mistakes. One time they sent my figure to the wrong address and sent me a picture of the wrong house an said I got the item and refused giving my refund. The ONE lady that answers there phone is rude and nasty and recently they canceled all my orders and said it's because I always return there damaged c*** they keep sending me LOL unbelievable. An this seems to be a thing according to all the complaints from other customers smh. DON'T BUY FROM **********************

We helped this customer so very many times but they had unrealistic expectations and constantly had issues time and time again. Quite rude to us despite going out of our way to help them out even when there was manufacturer issues that were not our fault.

They don't respond to email They don't send no tracking number

This was responded to via Paypal. Customer filed a paypal dispute as they ordered a "Back-Order: Late-June" item on 5/6/24 so the item was not in-stock yet. This was explained in the paypal communication and because the customer requested the order to be canceled we did so and fully refunded the customer. Not sure what their issue is as they responded within Paypal.

Poor excuse for customer service each person I dealt with was rude unprofessional wasn't willing to help yeah they offered me 50% off of a price of an item that already paid once for and I asked for a refund for this item they told me they wasn't going to do it how do I know that they filed a complaint to the post office for my package being missing I don't know that but all in all poor customer service. I would not recommend ordering anything from this site they price ***** items by upselling them more than what they're worth

Customer ordered and this package was shipped to them. Tracking shows it was delivered. We submitted a post office claim on behalf of the customer which they denied saying it was properly delivered. Customer is actually angry at the post office and not us. We shipped the order and incurred the shipping cost and did nothing wrong obviously.

Ships damaged products and won't refund crappie business owner should be around once in a while

Super rude customer who seems to be blaming our company for carrier issues as they apparently damaged the carding of 1 toy figure.

Its funny ringside has a excuse for every review on here I ordered the last dance *************. It was all torn and ripped and bent when it got here I am a disabled vet with nothing below the knee. I have spent tons of money on ringside and instead of them figuring out a way to get me a new figure. they said I had to print out a return label I have no printer then go to ***** wich I would have to have legs to do. Mail it back to them and wait for a claim which by that time the figure would be sold out. So I wouldnt ever get the figure at all I didnt pay for damaged packaging I paid full price. There shipping policy clearly says they are not responsible for lost or stolen packages but they are responsible for damaged packaging. They make you go through the hassle of returning the item because they know not all people have the means to do so. So they just let it slide. And when you call you get to talk to ********* who you will get no help from at all just attitude because they where asked to do there job. And follow the policy that it says on there site so all in all if you order from them just pay for damaged packaging cus 50% out of the time thats what youre gonna get. If youre a inbox collector like myself dont waste youre time or money. Go to bbts or big apple toys or 5 below anywhere else but ringside

Packaging of course is not always perfect even directly from new manufacturer cases. We do provide free return labels to swap out merchandise that customer's are not satisfied with as the merchandise would need to be returned. We do not have the customer pay for it themselves. Anyone can return product within 30 days if unopened for whatever reason.

Horrible company! I would rather pay more money on **** or else where then to deal with them! Take over a week for them to just package up your figures and then u pay ridiculous shipping pricing. Dont buy anything from them

Rude and unnecessary comment. This is a regular customer who's made 6 purchases in the past. They just placed an order on 12/5/21 and are upset that it didn't instantly ship during the busiest time of the year. Obviously processing times take longer during peak season which is standard and noted on our website.