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          Find a Location

          Sunwest Escrow, LC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Sunwest Escrow, LC

              10600 Menaul Blvd NE Albuquerque, NM 87112-2412

              BBB Accredited Business

            • Sunwest Escrow, LC

              PO Box 36371 Albuquerque, NM 87176-6371

              BBB Accredited Business

            Business ProfileSunwest Escrow, LC

            Escrow Services
            Multi Location Business
            BBB accredited business

            Contact Information

            10600 Menaul Blvd NE

            Albuquerque, NM 87112-2412

            Visit Website
            Email this Business
            (505) 237-2225

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.33/5

            Average of 9 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 5/4/2010

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Self directed IRA's, i401k, Solo 401k, Escrow Services

            Business Details

            This is a multi-location business.

            Find a Location

            Sunwest Escrow, LC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Sunwest Escrow, LC

                10600 Menaul Blvd NE Albuquerque, NM 87112-2412

                BBB Accredited Business

              • Sunwest Escrow, LC

                PO Box 36371 Albuquerque, NM 87176-6371

                BBB Accredited Business
              Location of This Business
              10600 Menaul Blvd NE, Albuquerque, NM 87112-2412
              Email this Business
              BBB File Opened:
              3/16/2006
              Years in Business:
              26
              Business Started:
              8/28/1997
              Business Incorporated:
              8/26/1997
              Accredited Since:
              5/4/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 00134 for this business, issued by New Mexico Financial Institutions Division

              These agencies may include:

              New Mexico Financial Institutions Division

              2550 Cerrillos Rd 3rd Floor

              Santa Fe NM 87505

              (505) 476-4885

              Fax: (505) 4764670

              http://www.rld.state.nm.us/financialinstitutions/

              Type of Entity:
              Corporation
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Terry L. White, CEO
              • Ms. Cindy Archuleta, Executive Vice President
              Contact Information

              Principal

              • Mr. Terry L. White, CEO

              Customer Contact

              • Ms. Cindy Archuleta, Executive Vice President
              Additional Contact Information

              Fax Numbers

              • (505) 275-1554
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              12 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/06/2023

              Complaint Type:
              Billing Issues
              Status:
              Answered
              Sunwest Escrow Payment ****** *************** ** Amount $409.20 My name is **** ******* and I do not own a home, nor have I ever talked to this escrow company. The attached transaction is 100% fraudulent and DOES NOT BELONG TO ME. The ***** ***** account debited is my bank account in my name (**** *******), and this transaction should be refunded immediately.
              Read More
              Read 11 More Complaints

              Customer Reviews

              9 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Chatles M

              04/08/2024

              This so called escrow bank does not negotiate to pay down loans i tried to refinance I also tried to call them Im always on hold they have lied about the student loan payments and other customer home loans this company needs to be investigated by the *** and the *** witch i already reported this to they are also starting up fake accounts in order to get more leads

              Sunwest Escrow, LC Response

              04/08/2024

              I believe this client does not have a clear understanding of Sunwest Escrow’s role in the student loan they have. Sunwest Escrow is not a bank or a lender, we are simply a loan servicing company meaning that we accept payments from a borrower and allocate said payment as to principal and interest based on the information we were provided when we began servicing the loan. Sunwest Escrow was contacted by a Representative of White Knight Funding and was asked to takeover servicing from a company called “Scratch” I believe. We were given balances; payment amounts and interest rates on a spreadsheet from them and we have always referred specific questions about the loans to White Knight Funding. Because Sunwest Escrow is not the lender we are unable to negotiate the payoff on the loan and can only refer those issues to White Knight Funding. If the client complaining would like to send me an email I would be happy to direct him/her to our contact at White Knight Funding.
              Read 8 More Customer Reviews

              Local BBB

              BBB Serving New Mexico and Southwest Colorado

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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