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Find a Location

Albuquerque Pools & Spas has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Albuquerque Pools & Spas

      3819 Hawkins St NE Albuquerque, NM 87109-4538

    • Albuquerque Pools & Spas

      PO Box 90664 Albuquerque, NM 87199-0664

    • Albuquerque Pools & Spas

      8100 Wyoming Blvd NE Ste M4 # 368 Albuquerque, NM 87113-1963

    • Albuquerque Pools & Spas

      6310 Edith Blvd NE Ste B Albuquerque, NM 87107-5900

    Business ProfileforAlbuquerque Pools & Spas

    Pool Supplies
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Swimming Pool Maintenance, Swimming Pool Equipment and Supplies Retail  Swimming pool repair and service needs.  From opening and closing, to concrete and brick work.  Some of our specialties include: Pool And Spa Repair, Filter Services, Pool Heater Installation, Chemical Balancing, Pool Enclosure Installation, Hot Tub Services, Pool Deck Cleaning and Equipment Inspection to name a few.

    Products & Services

    Filters, Filtration Systems, Heat Pumps, Heating Systems, Liners, Pumps, Replacement Parts, Lighting, Covers

    Business Details

    This is a multi-location business.

    Find a Location

    Albuquerque Pools & Spas has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Albuquerque Pools & Spas

        3819 Hawkins St NE Albuquerque, NM 87109-4538

      • Albuquerque Pools & Spas

        PO Box 90664 Albuquerque, NM 87199-0664

      • Albuquerque Pools & Spas

        8100 Wyoming Blvd NE Ste M4 # 368 Albuquerque, NM 87113-1963

      • Albuquerque Pools & Spas

        6310 Edith Blvd NE Ste B Albuquerque, NM 87107-5900

      Location of This Business
      3819 Hawkins St NE, Albuquerque, NM 87109-4538
      BBB File Opened:
      6/24/1992
      Years in Business:
      18
      Business Started:
      4/14/2006
      Business Incorporated:
      1/30/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 93769 for this business, issued by New Mexico Construction Industries Division. The expiration date of this license is 3/31/2027.

      These agencies may include:

      New Mexico Construction Industries Division

      PO Box 25101

      Santa Fe NM 87504-5101

      (505) 476-4700

      Fax: (505) 4764615

      http://www.rld.state.nm.us/construction

      Type of Entity:
      Corporation
      Alternate Business Name
      • Clear Reflections, Inc.
      Business Management
      • Mr. Brad L. Cashman, Owner
      Contact Information

      Principal

      • Mr. Brad L. Cashman, Owner

      Customer Contact

      • Mr. Brad L. Cashman, Owner
      Additional Contact Information

      Fax Numbers

      • (505) 212-3060
        Primary Fax
      • (505) 823-9616
        Other Fax

      Email Addresses

      Industry Tip

      BBB Tip: Hiring a pool contractor

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/25/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I call for service on a pool light repair. Spoke to Tracy one of the owners The invoice was paid April 6,2022 in the amount of $140.00. There was two tech that were sent out. With that the repairs were never done by first tech because pool was full. I was told by Tracey One of the owners of Albuquerque pools & spa I was to fill the pool up so the light would seal. First tech stated she should not give instruction I had to drain pool down which was very costly. Second tech came our check the electric box? I meet him in park in the front of my yard he was very aggressive. The repairs again were not done. Second tech was stating I chase him to another job which was incorrect. Had he noted I have ring cameras back and front that records as well as my daughter whom was watching him in the front yard. I have e mailed as well as texting and calling request a refund But that has not been done. E mails and texts message may be submitted on request

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ilene L

      1 star

      09/12/2023

      I hired for pool inspection. They specifically stated my equipment was in "good" working order and upon move in the pipes leaked into the home. The pump needed to be replaced, and the cartridges needed to be replaced. These were specific items noted on the inspection as "good". I strongly do NOT recommend.

      Albuquerque Pools & Spas Response

      09/13/2023

      This pool was inspected on May 5th 2023. We have not received any correspondence from. ********************* until September 12th 2023 Four months have gone by. The pictures that we took at time of inspection clearly show the pump running and no leaks. The filter is also running at a normal pressure. These filters need to be cleaned every 60 to 90 days. I have reviewed the report and stand 100% behind my inspector and the report. My question why wait 4 months to complain?

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

      BBB Reports On

      BBB reports on known marketplace practices.

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