Customer ReviewsforAAA Roofing Company
8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Celinda G
5 stars04/03/2024
Roofing is all in the details: proper materials and proper installation. AAA Roofing Company, a family-owned business, seems to have hit the nail on the head (pun intended). I sought and received good recommendations for AAA Roofing from the shingle manufacturer’s representative in New Mexico, the shingle distributor as well as from several homeowners. Don N****** from AAA Roofing was very responsive. He answered my questions thoroughly, providing me with a tailored estimate in a timely manner. Rudy and his crew were efficient, removing the old shingles and laying the new roof all in one day. Lauren K********** helped me with billing and registered my shingle warranty. Jeff K********** checked on the weather daily so that my roof install could be done on a day when the weather was clear and calm. He also stopped by to check on things at the end of the project. The roof passed the county inspection and looks beautiful! AAA Roofing made the process of a new roof install a pleasant one. I realize that only time will tell how well a roof will hold up through the years. I believe, though, that what starts well has a better chance of ending well. I would recommend that anyone needing a new roof to give AAA Roofing a call.Review from Laura B
5 stars10/26/2022
I am a very satisfied customer! When your roof is leaking the last thing you want to worry about is drama with the company you choose. Well AAA is the exact opposite! They were responsive, friendly, timely and professional. 5 stars!Review from Danielle T
5 stars10/26/2022
Cant give them enough praise! Great work they were fast, friendly and cleaned up after themselves. The work is too notch. The whole process was made so easy by the office staff and the work amazing.Review from Amy B
5 stars03/11/2022
We hired *** to redo a roofing job that another shady contractor company had started and left incomplete. Our project manager **** was very understanding regarding our situation, and they worked to get us on their schedule as soon as possible since we basically had an unfinished roof in the middle of winter. The *** crew was professional, efficient, and very thorough in assessing the structural state of our flat roof. It ended up needing quite a bit of new wood and a taper system, all of which was installed in a timely manner. We are now enjoying the peace of mind that comes from knowing a job was done well by pros. I wish we had just hired them to begin with, instead of going with contractors that had done work on our street. Totally learned my ******* **********Review from Sherri B
5 stars08/13/2021
Our family has used AAA roofing for two properties and soon another one. Always prompt, professional courteous and high quality work.Review from Rey H
5 stars08/11/2021
I needed work done on my roof and reached out to AAA roofing co. From start to finish everyone who I worked with was professional, responsive, timely, and hard working. **** and ****** made my experience seamless and I am very satisfied with the work that was done on my roof. They rescheduled my original appointment due to inclement weather which I appreciated. It was nice to know that they were paying attention to details that would guarantee a job well done. The materials that Sondro used on my roof were matched to my tiles and he worked hard to make sure that the job was done thoroughly and and professionally. I definitely recommend using this company for your roofing needs. They do quality work.Review from Toni B
5 stars08/05/2021
I got quotes from 3 companies, but the estimator (***************************) actually REMEMBERED my roof from when the previous owners had a little work done 4 YEARS ago. 2 other companies said that because of birds building nests, blocking the built in water openings near the valley, we would have to plan on replacing the entire roof. There was a little tiny bit of water damage visible. But they thought that once the ceramic tiles started to be removed to fix that little part we would see more and more and more wood rot. Replacing an entire beautiful roof because of 2 little spots didn't make sense to me. I've never had a leak or a problem. This looked like cosmetic damage. The estimator from AAA remembered working on our roof 4 years ago. His familiarity with the construction and condition allowed him to confidently give us an estimate to just repair what is needed. Sure enough, there was a little tiny bit more rot (just a few more inches) than we expected so the final price was $1300 more than expected. Believe me, when you are repairing a roof the estimate is only an estimate. No one can predict what they will actually find once they open it up. The real reason I'm giving this company 5 stars is because of the staff. Our installers allowed me to use their ladder and go up on my own roof to inspect every step as they progressed. I was offered photos of the steps that I was not there to personally witness. When a broken tile couldn't be replaced by the spare tiles I had laying around here in the garage they came back the very next business day with the best match available and fixed it so well that I can't even spot which tiles are the new ones. That's incredible with a 22 year old ceramic tile roof. I'm happy with the price. Well, I mean, roof repairs aren't cheap so I'm not happy that I had to spend money on the roof at all. I feel confident about the quality of the work. And I just love how I was treated and how my house was treated through the whole process. I personally know 3 friends with roofing issues where they cannot even reach the roofing company to address their issues and cannot get the repairs completed to satisfaction! I'm so grateful to only have a happy experience. ***** five stars for AAA roofing.Review from Gail K
5 stars08/03/2021
I am so pleased with this company. It is one of the few that I trust. ****** and ****** always goes beyond to make sure I am taken care of. ****** explains everything he is doing. I am so pleased with the *** roof and the service I receive.
Customer Review Rating
Average of 8 Customer Reviews
Contact Information
2509 Comanche Rd NE
Albuquerque, NM 87107-4715
Business hours
Today,7:00 AM - 4:00 PM
MMonday | 7:00 AM - 4:00 PM |
---|---|
TTuesday | 7:00 AM - 4:00 PM |
WWednesday | 7:00 AM - 4:00 PM |
ThThursday | 7:00 AM - 4:00 PM |
FFriday | 7:00 AM - 4:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.