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Find a Location

Clark's Pet Emporium has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Clark's Pet Emporium

      4914 Lomas Blvd NE Albuquerque, NM 87110-6340

      BBB Accredited Business
    • Clark's Pet Emporium

      11200 Menaul Blvd NE Albuquerque, NM 87112-2436

      BBB Accredited Business

    Business ProfileforClark's Pet Emporium

    Pet Supplies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/26/2010

    Years in Business: 52

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Pet Store Retail

    Products & Services

    Birds, Fish, Cats, Dogs, Reptiles/Amphibians, Small Animals, Spiders, Rabbits, Chinchillas, Hamsters, Mice and Rats, Guinea Pigs, Hedgehogs, Pet Food & Pet Supplies, Toys, Beds For All Sizes of Pets, Litter and Litter Boxes, Enclosures From Large to Small, Cages for Transport, Medication, First Aid Supplies, Dishes and Food Bowls, Grooming Products, Collars, Leashes and Harnesses

    Business Details

    This is a multi-location business.

    Find a Location

    Clark's Pet Emporium has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Clark's Pet Emporium

        4914 Lomas Blvd NE Albuquerque, NM 87110-6340

        BBB Accredited Business
      • Clark's Pet Emporium

        11200 Menaul Blvd NE Albuquerque, NM 87112-2436

        BBB Accredited Business
      Location of This Business
      4914 Lomas Blvd NE, Albuquerque, NM 87110-6340
      BBB File Opened:
      6/29/1972
      Years in Business:
      52
      Business Started:
      10/1/1971
      Accredited Since:
      7/26/2010
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Clarks Pet Supplies
      • Clark's Pets
      Business Management
      • Ms. Michael Steeples, Owner
      • Mr. Thomas Steeples, Owner
      Contact Information

      Principal

      • Ms. Michael Steeples, Owner
      • Mr. Thomas Steeples, Owner

      Customer Contact

      • Mr. Thomas Steeples, Owner

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/13/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      On 07/02/2021 I purchased a green cheek conure for $900 from Clark's and about a week later it died before I could get it to a vet, I understand the store's 24hr return policy, but there was no way of me knowing the bird was sick within the first 24hrs. I went back to Clark's the day it died and asked them if there was anything they could do since they sold me a sick bird and they just said no and offered a $200 discount so I could get one for $700, I'd like more to be done about this, when I asked to get in contact with the owners, the general manager said that they won't talk to customers, but I'm beyond livid with the way I was treated over there as well as having my $900 bird die on me unexpectedly after a week of ownership.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shania S.

      1 star

      10/30/2022

      On October 9th,2022 we purchased two love birds, a male and female. At $175 a piece totaling a final price at around $300. For BIRDS! *************************************************** a fine cage with nests and store bought branches and swings; plenty of food and water. The birds died. Not just one but both! Now the store is telling us its our fault. We cared for these birds! We held them and interacted with them as much as we could in order to train them to be good companions. We did nothing wrong? They just died!!! I would like a refund or store credit in order to recover from our loss.

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

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