2 Customer Reviews
Review from Adrian P
1 star06/12/2024
I would give 0 stars if possible. This is the most horrible business I have ever dealt with. I waited three months while being told that my glasses were on their way before speaking to them in person. At that point I found out they never even ordered them. My wifes glasses came in where she couldnt see through them, so they said they would re-order hers and order me another pair and expedite the shipping. Several weeks after that is when I went to speak to them in person finding out mine had never been ordered. Spoke with the person who orders them, her manager and the doctor. They said they would take care of it and here today, 3 1/2 months after my exam, still no glasses for my wife, no glasses for myself. They never call us back, rarely answer the phone and always say Ill check on them and call you back. Completely unprofessional, never follow through what they say they will do. I cant complain enough about this business, completely frustrated.Review from Alice M.
1 star02/23/2023
I wish I wouldve done some investigation because walking into this scam of eye glass place and I wouldve found that my story is not an isolated incident but a practice that has been going on for years of ripping the community off and getting away with rude and unprofessional comments and behavior. They dont care about anything except getting your money and undisclosing the length of time and the hassle and run around they will give you. Not properly informing their patients of this alone should be a violation period. The fact that the prescriber has a financial interest in the sales and purchase of lenses makes it an insult while they line their pockets it clearly speaks of what they think of their patients.
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