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Taylor Ranch Apartments has 1 locations, listed below.

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    Business ProfileforTaylor Ranch Apartments

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Apartment Rental and Leasing

    Business Details

    Location of This Business
    5601 Taylor Ranch Rd NW Ofc, Albuquerque, NM 87120-2662
    BBB File Opened:
    1/24/2011
    Type of Entity:
    Corporation
    Business Management
    • Ms. Valerie Padilla, Property Manager
    Contact Information

    Customer Contact

    • Ms. Valerie Padilla, Property Manager
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mia M

    1 star

    07/04/2024

    Had work orders open for months when we first moved in.Our apartment was dirty when we first moved in, laundry closet doors were missing, our garbage disposal did not work, the screen from one of the windows was missing, and several outlets didnt work, as well.We had to call them to fix our garbage disposal and the guy who fixed it forgot a step resulting in our garbage disposal not working again.** was about 20 years old. Not efficient at all, we even had them look at it and that resulted in Thats just how they are. In summer, our electric bill was about $250 for a one bed, one bath because of the *** Due to the ** being horrible, we ended up having to buy 4 fans in addition to the ** constantly being on. Parking was constantly a nightmare. We ended up using the street parking on ******************** until my car got broken into and robbed. There was a constant ant infestation and massive anthills in front of our apartment that we called them to help us out with. We ended up dealing with it ourselves because they put out traps once and never checked on them again.During our lease, the pool was only open 2 weeks out of the year.My car got booted and then towed because the covered parking permit was not correctly displayed despite me having a permit and the apartment complex having my make, model, and license plate. To top all of this off, the property manager, *******, accused of us of having a pitbull that attacked someone and was insistent that they identified us in the video. The property manager told us that she was going to file a police report against us and call animal control to take our dogs away. After coming to our apartment, they finally admitted they made a mistake and saw that we did NOT have a pitbull. I kept asking how they identified us and they would dodge the question. Finally, our security deposit was returned July 1st even though we vacated the apartment and returned the keys May 28th, 34 days after.

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