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Find a Location

Royal Auto Group has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRoyal Auto Group

    Used Car Dealers

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers wholesale and retail and auto sales.

    Business Details

    Location of This Business
    4379 Route 130 S, Burlington, NJ 08016-2249
    BBB File Opened:
    8/17/2010
    Business Started Locally:
    4/1/2001
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 1000348 for this business, issued by State Department of Banking & Insurance

    These agencies may include:

    State Department of Banking & Insurance

    20 West State Street, CN-040

    Trenton NJ 08625

    (609) 292-7272

    http://www.state.nj.us/dobi/index.html

    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My issue with royal auto is that they made me assume that they can do my insurance before i drove out the lot. Now Since i been in an accident and tried to get a claim for progressive , progressive told me that my insurance been canceled because someone from the dealership had started the policy. So i talked deeply about my policy too the progressive un written team and they also told me that the dealership wasnt allowed to do it. When i got off the phone with progressive i called the dealership i got my car from , so when i tried to explained to them about my insurance and what they did they called me a liar and told me that Im a liar . I also call the credit acceptance about my insurance they said they cant help either and its up too me too pay the full amount. So i told the credit acceptance ti cancel my payment until i get everything situated.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Antuan S

    5 stars

    10/05/2023

    Fast talking scammers! Watch out no price on any of the vehicles, All cars have either a dent or scratch large an noticeable they'll run your credit before you even telling them what car or if any car you're interested in...just about every worker will have a cigarette or vape in hand...the music that's played is not appropriate for a business it's more like going to a club....buyer beware!! I want my money back

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