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Find a Location

Parentgiving, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Parentgiving, Inc.

      105 Grove St Ste 14 Montclair, NJ 07042-4053

      BBB Accredited Business
    • Parentgiving, Inc.

      PO Box 43079 Montclair, NJ 07043-0079

      BBB Accredited Business

    Business ProfileforParentgiving, Inc.

    Online Retailer
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    This company offers the care for others to care for their aging parents.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.13/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/24/2009

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Parentgiving.com is a Senior Care Resource offering the best information, support and products in one place delivered direct to your door.

    Products & Services

    Products to make aging at home safer, more comfortable and increase the quality of life for the user

    Business Details

    This is a multi-location business.

    Find a Location

    Parentgiving, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Parentgiving, Inc.

        105 Grove St Ste 14 Montclair, NJ 07042-4053

        BBB Accredited Business
      • Parentgiving, Inc.

        PO Box 43079 Montclair, NJ 07043-0079

        BBB Accredited Business
      Location of This Business
      105 Grove St Ste 14, Montclair, NJ 07042-4053
      BBB File Opened:
      3/12/2009
      Years in Business:
      16
      Business Started:
      1/1/2008
      Business Started Locally:
      1/1/2008
      Business Incorporated:
      2/8/2008
      Accredited Since:
      3/24/2009
      Type of Entity:
      Corporation
      Business Management
      • Helen Frank, Director of Customer Service
      Contact Information

      Principal

      • Helen Frank, Director of Customer Service

      Customer Contact

      • Helen Frank, Director of Customer Service
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/29/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I have ordered dozens of packages of adult diapers from this vendor.I was on auto order and the last sets were manufactured by a new facility (in ***** now).The new ones, labeled with the same name/details as the ones we purchased previously were a completely different fit/size - far smaller than the ones labeled the same in the past (they are called Direct Dry Ultimate and Super Overnight)I asked to return them and they claim a month was too long to return! I order 1-2 months supplies of them, so I didnt even try them on my wife for 3 weeks!The fact that they sold us a product that COMPLETELY changed size is inexcusable in itself - they have no quality control.But they fact they want to steel $150 from me vs fix their error is horrible business practice.All they had to do was admit their error in ever shipping this junk without telling me it was made too small!Instead they want short term money vs maintaining customers
      Read More

      Customer Reviews

      8 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nathan S

      1 star

      04/02/2024

      Good product, but no where on their website does it say that you can't use a coupon code more than once, and when you do, the cancel your order, when you call to inquire about it, they inform you that you are blocked from ordering even without a coupon code, I will be filing a fraudulent business practice claim with the ********** attorney generals office

      Parentgiving, Inc. Response

      04/03/2024

      This customer used multiple emails to place multiple orders to take advantage of one-time only coupons, and has since apologized for doing so. We are entirely within our rights to cancel orders and close customer accounts as we deem necessary. As a courtesy we reinstated the customer's account, however, we will be taking this complaint into further consideration.

      Local BBB

      BBB Serving New Jersey

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