We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          BZ Dependable Plumbing & Heating, Inc. has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBZ Dependable Plumbing & Heating, Inc.

            Plumber
            BBB accredited business

            Contact Information

            763 River Rd

            Teaneck, NJ 07666-1619

            Visit Website
            Email this Business
            (201) 837-6700

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/23/2010

            Years in Business: 20

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This business offers residential plumbing & heating services.

            Business Details

            Location of This Business
            763 River Rd, Teaneck, NJ 07666-1619
            Email this Business
            BBB File Opened:
            10/22/2009
            Years in Business:
            20
            Business Started:
            1/3/2004
            Business Incorporated:
            1/3/2004
            Accredited Since:
            2/23/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 36BI01201700 for this business, issued by State Board of Examiners of Master Plumbers

            These agencies may include:

            State Board of Examiners of Master Plumbers

            PO Box 45008

            Newark NJ 07101

            (973) 504-6420

            http://www.nj.gov/lps/ca/nonmedical/plumbers.htm

            BBB records show a license number of 13VH01946200 for this business, issued by NJ Division of Consumer Affairs

            These agencies may include:

            NJ Division of Consumer Affairs

            124 Halsey Street, 7th Floor, PO Box 45027

            Newark NJ 07102

            (973) 504-6200

            https://newjersey.mylicense.com/verification/

            BBB records show a license number of 19HC00182800 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

            These agencies may include:

            State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

            PO Box 47031

            Newark NJ 07101

            (973) 504-6250

            http://www.njconsumeraffairs.gov/hvacr

            Type of Entity:
            Corporation
            Alternate Business Name
            • BZ Dependable Plumbing & Heating Inc.
            Business Management
            • Mr. Bryan Zagaro, President/Owner
            • Ms. Tammy Post, Office Manager
            Contact Information

            Principal

            • Mr. Bryan Zagaro, President/Owner

            Customer Contact

            • Ms. Tammy Post, Office Manager
            Additional Contact Information

            Fax Numbers

            • (201) 837-6762
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/09/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mihail C

            09/10/2023

            I have a 3 year old hot water heater bought and installed by them. Said water heater has 6 year manufacturer warranty on parts. The part that lights up the pilot light failed, therefore I can't turn on the water heater. I called them up and asked for a fix in warranty. They came here( 99$ charge), instead changed a water valve that supposedly was broken( for 290$) and told me to call their supplier to send a Rheem rep to fix it in warranty. I called, based on instructions and the supplier refuses to honor warranty repairs. Called back the plumber and now they want 99$ for the trip here + 940$ to fix it, or 400$ if I buy my own part ( which I don't cause I was never told which serial number to ask for). But it's ok cause he'll offer me 1 year warranty ( on what, the thing is already in warranty?). These is how these people service their customers after getting the initial business. Nowhere else have I ever heard of a dealer asking their customer to chase their suppliers after parts in warranty.

            BZ Dependable Plumbing & Heating, Inc. Response

            09/11/2023

            This customer recently purchased a home from the actual customer that hired us to install the water heater in July 2019. All water heaters installed by our company come with a full 1-year parts and labor warranty. That warranty expired in July 2020. The new homeowner contacted our company in September 2023. A service technician was dispatched to their home. It was explained to the homeowner that the installers warranty has expired and the manufacturer's warranty is still in effect. The manufacturer is responsible to provide replacement parts or the entire tank, if necessary, if failure is due to manufacturer defect. The manufacturer does not compensate the installer for any services to repair or install said parts. The homeowner is responsible to cover the cost of all labor required in the replacement of warranty parts provided by the homeowner or manufacuturer. This was explained to the homeowner in detail and homeowner was provided options and pricing. We were willing to provide service to repair the heater, as was provided to her in a written estimate. It is evident that the homeowner is refusing to accept the information that was provided. It is recommended that the homeowner perform some due diligence by contacting the manufacturer and inquire about the terms of their warranty so they could be better informed as to what they are *********** receive.

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.