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Find a Location

Dan Gentile Dog Training Center has 1 locations, listed below.

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    Business ProfileforDan Gentile Dog Training Center

    Dog Training
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/7/2001

    Years in Business: 69

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    692 Lakewood Farmingdale Rd, Howell, NJ 07731-8721
    BBB File Opened:
    5/11/1999
    Years in Business:
    69
    Business Started:
    1/1/1955
    Accredited Since:
    12/7/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • K9 Management Consultants Inc.
    Business Management
    • Mr. Dan Gentile Jr., President
    Contact Information

    Principal

    • Mr. Dan Gentile Jr., President

    Customer Contact

    • Mr. Dan Gentile Jr., President
    Additional Contact Information

    Fax Numbers

    • (732) 919-7797
      Primary Fax

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/26/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My dog was sent there for the two week training. He came back being reactive towards the training method that was used and traumatized by the prong collar. After speaking with his vet and 3 breeders, one being his own, he was evaluated and it is determined that they are training method caused him trauma which is now making him aggressive towards his collar being touched and being corrected in anyway. When he went away for obedience it was because he was stubborn in listening to get off of things and jumping up. When he came back the only thing he knows how to do now is walk on a leash. He doesnt know any of the other commands or rather refuses to listen to them. One corrected for them he is acting out because he was most likely miss treated during his day by at least one of the trainers. It was determined that his behavior does not matchWhat should be happening for a normal training camp. Therefore, he was probably miss handled and miss treated during his stay. He also came home with hotspots on both front paws that were so raw he almost needed antibiotics. Luckily they have since started to heal. Another issue that we have ever had with him being. I called up the place several times told him my concerns it took them a week to get back to me and they told me to bring him in I had expressed to them that his behavior is happening with in his own home and hes just gonna go back and further traumatize himself there that their training method didnt work and I wanted my money back. I did not pay $2000 to have a dog that only walks on a leash when I use a prong collar, doesnt know any other commands, is now traumatized, and I can no longer correct and effective way because he is so scared that we are going to hurt him with this collar. Just to be clear, even with a regular collar he no longer allows it to be touched at the neck which is a problem since I have a house of three children two of which are very young. The breeders and the vet both suggest putting him down.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Sean M

    1 star

    09/09/2023

    Great for dog training, not so good for boarding. We sent our dog here two years ago for a two week training that was very productive. We recently went away for vacation and used *** Gentiles for boarding and it was not as positive - specifically our dog lost 15 lbs during a 10 day period and was weak for over two weeks. I was told nothing happened, however my dog had a scar on his nose and was completely malnurished. A month later, we can still see his rib cage as he is still putting back on weight.

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