Business ProfileforNexus Parking Systems LLC

It is extremely bad business design to not empower the user. The customer to fully control their billing information. Once you add a credit card in this application, you do not have the ability to remove it unless you commit a different payment method. That is terribly scammy, especially when there's no active service and nothing is outstanding. You should have full control as a customer. I feel this software is extremely scammy. The user interface pushes the user interface on someone to gain a credit card. And then does not empower the user or respect the user with integrity to allow them to opt out at any time. Now my credit card information is in their system and I am powerless to manage my own information????! And I do not have control over it. I am scared for the security and degree of exposure the app has on my Personal information, That they have seized. My desired resolution would be to change the software where at any time I can dissolve all payment info in the app! I understand if something is outstanding or if they have a current parking going on but if there is no parking session at the time and all is in good standing with the account. I believe every customer should have the ability to delete their credit card information at any time. They wish out of the system. It is very extremely reasonable. To request that I expect that to be done as the resolution to this claim. Also mind you not just not display it in the app. But expunge the credit card information from the account from the database. It is not yours, it is every customer's data. It is not nexus's data my credit card information is mine to own not yours. So under desired settlement and the drop down. I have chosen replacement because I want to software replaced. The parking exchange should be a partnership which should be seen as such. Not hold my data from me.