2 Customer Reviews
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Review from Neena S
1 star12/02/2021
I bought Vinyl flooring and installation from this company. Huge mistake!! Extremely POOR quality installation and frustrating experience. First the measurer did a pathetic job resulting in short material! Then Installation(outsourced) was unbelievably rude and unprofessional. The supervisor bullied around the house forcing me to quickly move my stuff right away so they could finish up the job in 1 day (was previously scheduled to be done in 2-3 days). All said the material ran short. They kept me hanging for over 2 months and after many many follow up calls the job was finally re-scheduled. Guess what, no show! I had to call another 2-3 times to get the guy to come back and finish the job. Even now, few stairs have un-even Vinly stair noses. On calling, they have now scheduled a third round of repeat work to fix/finish this darn Vinyl flooring installation!DO NOT, i repeat DO NOT buy your flooring from Worldwide Wholesale Floor Covering. These guys will rip the peace out of your life and keep you hanging with an incomplete job for months!! Leave aside really really bad finish/quality.Review from Scott S
1 star11/16/2021
Absolutely ridiculous. I was sold a floor i was told would take 1 to 2 weeks to come in and here we are almost week 5. I figured give this company a try instead of a similar floor ********** had and boy was i dumb for that. Then i call a few times and I'm shoved off the phone "well call when qet it, bye" or "it says delivery sometime this week". Then i call the other day and i find out its on back order and was sold to me while it was on back order and this wasn't even mentioned all to just get the sale. Woman on the phone was nice and said shed call me back in a few minutes with where the flooring exactly is and when it will arrive. Its been a few days and good thing i didn't hold my breath because here i am still waiting on a call back. This is exactly why people go to ********** or lowes. I know for next time and future projects to drive past this store and let everyone i know who thinks or does buisness with the company to go anywhere else. Absolutely ridiculous. Get it together.
Worldwide Wholesale Floor Coverings Response
12/01/2021
We apologize for our customers experience. unfortunately, our industry has been struggling with the same supply chain, shipping and trucking delays. I see the customer has cancelled this order and received a full refund. again, we sincerely, apologize.
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