Business ProfileforWhite Glove Moving & Storage, Inc.

White Glove Moving & Storage moved by truck my household belongings from ** to ************, ** on April 6 & 7th. The company dispatcher hired a local ** man off of an Internet site, to help the 2 ** drivers unload the truck at my home. The local man stole $400 from a purse concealed in a kitchen drawer & also broke into a box in my master bedroom closet (box that homeowner packed & brought to ** herself) & eventually discovered the thief also stole a *********************** Bracelet. The police were called after robbery was discovered & a police report filed. The dispatcher at the White Glove **************** only had the thiefs first name & a cell phone number that proved to be untraceable & he was never located. He was at my home 3-4 hours the first day & never returned after his lunch break even though the ** drivers repeatedly tried to contact him. I paid $14,000 for the move & $1000 for storage before goods were transported. My complaint is about the companys hiring practices. At no time was I informed that anyone other than A White Glove Employee would be handling my possessions or coming into my home & am horrified that I trusted a company who hired someone with no background check, & only knowing his first name & who had an untraceable/disposable phone. The 2 ** drivers put me through to the company dispatcher who hired the guy& the dispatcher apologized to me about the robbery but for months following this, after repeated calls to the Companys Executive Director, VIP ******************* & at her request , sending a receipt for one of the stolen items , I have never received a satisfactory resolution from White Glove Moving Company.