Business ProfileforCredit Saint, LLC

I am super disappointed with credit saint and their "services". After a number of long calls with their team, I gained a better understanding of what Credit Saint actually does. I signed up for the middle package which includes up to 10 disputes per credit bureau. After the first cycle started, they told me that they were able dispute all of the charges on my account(over 10 per bureau) due to "trends and patterns" of the items i'm disputing. Which means I could have signed up for the lowest tier with the same logic(up to 5 per bureau) but they withheld the information at the time of my first, second and third call when trying to clarify which to sign up for. They told me the reason for this is that a different department handles the disputes.I had a total of 5 calls with Credit Saint, and while they were patient, kind and had great customer service, I received very different answers based on who I was talking to. I was asking what information I was allowed for my documentation, how the process works, and how things are disputed. Basically what I found out is that Credit Saint will send one semi generic email or letter, (or upload a letter into a portal) per cycle to each bureau that is basically a goodwill letter and the items requested to be removed. They said they can send you redacted letters once they are sent out but they never provided me after asking. portal/agreement with transunion eqifax/experian portal physical mail