Business ProfileforEMS Merchant Services Incorporated

I received a piece of mail from EMS ZERO claiming "no more credit card processing fees", no contract, etc., and decided to give them a try. It was a few weeks after I received their machine, that a customer wanted to use his credit card. I ran his card with no problem, and I checked my bank on-line a couple days later to see if I had received the money in my account (on July 7). I had, but I had also had $9.99 removed from my account as a monthly fee (on July 3). I called EMS right away to complain about the monthly fee, and they acted like they didn't care. I told them we were done doing business, and I would send their machine back. ******** told me she would email the address where to send it plus other instructions. After several days of waiting, I gave up and sent it back with a letter telling them they were no longer authorized to access my bank account. After I got confirmation from **** that the machine (with letter) was received, over a week later they took another $9.99 out of my account (Aug. 1).All I want from EMS now is to stop accessing my bank account. However, if they were actually honest, decent people, they would send me a check for the second $9.99.