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Find a Location

Tri-County Lexus has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTri-County Lexus

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.17/5stars

    Average of 48 Customer Reviews

    Customer Complaints

    62 complaints closed in last 3 years

    19 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/27/2011

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers sales and service of new Lexus and Porsche automobiles.

    Business Details

    Location of This Business
    700 Route 46, Little Falls, NJ 07424-1949
    BBB File Opened:
    12/22/2004
    Years in Business:
    36
    Business Started:
    10/1/1987
    Business Incorporated:
    10/1/1987
    Accredited Since:
    9/27/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 9000732 for this business, issued by State Department of Banking & Insurance

    These agencies may include:

    State Department of Banking & Insurance

    20 West State Street, CN-040

    Trenton NJ 08625

    (609) 292-7272

    http://www.state.nj.us/dobi/index.html

    Type of Entity:
    Corporation
    Alternate Business Name
    • Bob Ciasulli Auto Group
    • United Galaxy Inc.
    Business Management
    • Ms. Adrian Iacovo, Corporate Contact
    • Ms. Jean Wu
    Contact Information

    Customer Contact

    • Ms. Adrian Iacovo, Corporate Contact

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    62 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Complaint Type:Problems with Product/Service Status:Int-Answered Putting it Mildly If the intended reader of this message should want to go beyond disagreement with its Author, and try to identify the sins and deformities that animated him to write it, And I have certainly noticed that those who publicly affirm this, are inclined to take it.Then he or she would not just be quarreling with the unknowable, and in-ethical creator who presumably opted to make me this way. They will be defiling the memory of a good, and sincere, simple earthling. Weasels, and other vermin and predators Was this compulsory and/or enforced by the state? Even mildly theyd sure be allowed to continue by the state. There was a day(s) in which they overreached.Behold what these pious trouts made. *******, indifferent, and hostile to fellow earthlings.Eyes were adjusted to their nature, and not the other way around. They seem sinister, akin to black magicYet they are extremely common, in their place, in-escapeable The head who led the daily services, who held the book, and was conceptually sadistic, along with their co-operatives. Who shant ever be forgiven.Purportedly a no-nonsense talk.Experiencing stabs of sheer indignation, leading to dis-belief.Emphatically not of the commoners, wholl avow the winner is he who deceives most subtly.Theyll deceive and ensnare fellow earthlings, but the ideas of the ethical shall trounce the actions of those whod condemn us to poverty.Of Course I dont believe, butI hadnt encountered them before. Theyd always misunderstand pugnacity with old-fashioned courtesy. Their fusillade scatters, would miss the **** of the deadly ****smanship of the ethically minded.If they invite you, Decline.Do they believe in easy pickings, of us, in the countrys cerebral cortex?Plaudits which I wont sign for, will be gratifying enough.A sand of inveiglement, wont override their filth.Theyd disavowed titles, and wont share. Theyd mock and bump the diffident. Theyd treasure their dishonesty, and self-proclaimed righteousness.Always claiming they dont sell your information, while slandering ones good name to a manufactured story, encouraging clients to not abide by the law, as few will follow through on lawsuits. While trying to ************* you into poverty. How far does a corporation go, when they block ones own viewing of all lines of credit, in catastrophic failure to believe their bluff.From the penetratingly logical that can be asserted without evidence can be dismissed without evidence. Always padding out deadlines, so one goes over, in attempts for them to charge any number they please. For they are not friends, but friends of poverty.I suppose I detest them because of their slight tendency to insinuate the world is designed with them in mind. Or worse their divine plan into which they fit you into, whether you know it or not. Their modesty is far too arrogant for me. Methods too irrational, intolerant, tribalistic, and full of bigotry, developed from being invested in ignorance, and hostile to free inquiry, contemptuous toward women, and coercive towards men.Too superstitiously charged, arising from the bawling and fearful infancy of the states history.Always loyal to legal tender, and not to their fellow earthling. Any legal documents, such as registrations, will be misused, to pad out ill-will. As any of the other authors of words against this tri-county will attest to. While they tried, with indulgent failures, as their roles dont account for finer details, as per their designers. For what designers could ever hope to better the future of humanity, rather affiliating themselves in regression, over progress and betterment.Even the least educated of my xs knows more about business than any of the founders of this tine.Surely promoting ignoble compromises?Dishonest forthrightness, and lacking in spirits. Theyll live in denial of reality, one shouldnt deny it, nor give into it, but face up to it, squarely and honestly.But which ******** would lead such a charge against their follies. What worth and dignity would a human being be by their hand. Would their babblings better ones self?Nevermind, their words which arent true, since it could be used for comfort and war. In spite of their aim to slight you, time and again.
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    Customer Reviews

    48 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ilona G

    1 star

    03/15/2024

    I must share my unpleasant experience at Tri-County Lexus today. I purchased my new fully electric vehicle two weeks ago there and while I had no charging station at home, I stopped by the dealership around 3 pm to charge my car. All the spaces designated for charging electrical vehicles were taken by regular gasoline vehicles that belong to the dealership. It is not only unethical but disrespectful to Lexus customers. I approached one of the employees and asked who I could talk to regarding the charging spaces taken for no reason. He sent me to the sales office (new cars). I went there and asked for help with moving at least one car away, so I could charge my car. The receptionist called the salespeople and they promised to move one of the cars.I was waiting outside for quite a while and went back to check the status. When I came back and asked the front desk people again, they said that someone was looking for the keys to move the car and continued looking at their phones with no passion to help. I felt like I was invisible, and no one cared about my problem.Finally, I lost my patience and went outside after about 30 min and took pictures of the current situation. I wasted my time at the dealership because I couldn't charge my car and realized these employees don't care about customers. I went home very upset. Those people I approached today are not supposed to work in Lexus sales. **************** at this dealership is not what Lexus customers expect.Now it is clear to me why a lot of clients rate this particular Lexus dealership so low.

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