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Find a Location

Dayton Toyota has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforDayton Toyota

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/26/2011

    Years in Business: 65

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers toyota and scion sales, service and parts.

    Business Details

    Location of This Business
    2291 Us Highway 130, Dayton, NJ 08810-1424
    BBB File Opened:
    9/1/1994
    Years in Business:
    65
    Business Started:
    1/1/1959
    Business Incorporated:
    10/3/2006
    Accredited Since:
    4/26/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 0638744 for this business, issued by State Department of Banking & Insurance

    These agencies may include:

    State Department of Banking & Insurance

    20 West State Street, CN-040

    Trenton NJ 08625

    (609) 292-7272

    http://www.state.nj.us/dobi/index.html

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • NAPPA Investments, LLC
    • Dayton Collision
    Business Management
    • Mr. David Nappa, President
    Contact Information

    Principal

    • Mr. David Nappa, President

    Customer Contact

    • Mr. David Nappa, President

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I bought and replaced 2 tires from Dayton Toyota back on 10/22/2019 (car mileage ******) and the other 2 tires on 11/11/2019 (Mileage ******) with a ****** mile warranty. In less than a year the whole 4 tires were torn apart and needs to be replaced. I went to Dayton Toyota service department on 07/02/2020 and spoke with the service representative and told him about the situation he said he will check what he can do and get back to me which is never happened and every time I call them to follow I cant get an answer. I went there again and spoke to the service manager (***) on 10/14/2021 and he told me that those tires should last longer than that specially we only had less than ****** mile on them at that day. I was told again that they will call me to schedule an appointment to replace the 4 tires once they get approved and till now they never called me. All of my visits and service history are done by Dayton Toyota and they should have records of everything
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kavita P

    1 star

    05/21/2022

    The Dayton Toyota - service ****** I called them to schedule my car maintenance and the person on the phone mentioned its $37 and some cents .. I book the appointment. I go to get the car servicing.. they **** me for $95 and some cents mentioning I m due for oil change ( which was not true since I was not due till aug 2022 and had another 5K miles before next oil change ) and that $37 was only tire rotation - while on the phone the person from Dayton Toyota mentioned $37 and some cents for oil change . These people wasted 80 min of my time plus the gas cost and my effort - worst service ever !! Never going back

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