7 Customer Reviews
Review from Kenny C
5 stars07/19/2023
The Seat covers I purchased are great!Quality, construction, color. Everything about them is exceptional quality. Especially customer service! ******** helped me getting my covers properly installed fast, accurate and very helpful and polite. Thank you!!
FH Group International Inc. Response
07/21/2023
Thank you for your feedback! I'm glad we were able to accommodate you and help you to get your seat covers installed. Please feel free to share photos with us if you can. If you have any other questions or cocnerns, please do not hesitate to contact us.Review from Tammy J
5 stars07/07/2023
This group is fantastic! I ordered from them through Amazon. They sent my order quickly. I love the floor mats I ordered from this company!FH Group International Inc. Response
07/10/2023
Hello,Thank you for your feedback! We're so happy to hear you love your floor mats! Feel free to send ** photos so we can see how great they look. We're here for you for all your auto decor needs!Best,FH GroupReview from Leonard N
5 stars06/26/2023
**************** is great, they took care of my issue extremely well. Fast, professionally, and very Courteous.FH Group International Inc. Response
06/27/2023
Thank you for your feedback! We're so glad we were able to help you with your issue and resolve it in a professional and courteous manner!Review from Carroll A
5 stars06/12/2023
Im giving a 5 Star for the quick response I got from my e-mail to the ** Group. The sales representative was outstanding. When I told him about my issue he quickly understood my issue and I gave him order number and he quickly that they would be sending me a new one that same day. I love the seat covers, they are outstanding.FH Group International Inc. Response
06/14/2023
Thank you for your review! We truly appreciate any and all feedback we receive. We're glad we were able to resolve your issue quickly and to your satisfaction. Please feel free to always reach out to us!Review from Angel G
4 stars06/11/2023
Definitely need a better way to answer phone calls. But once I finally got a hold of someone Via email they were helpful. Also need to answer emails faster. But overall they solved our issue and everything was pretty good.FH Group International Inc. Response
06/12/2023
Thank you for your feedback. We value any and all feedback so we can continue to to improve for our customers! I am glad we were able to resolve your issue and we hope you consider us for any future needs for your vehicle!Review from Nancy N
5 stars05/31/2023
Hello, I bought a full set of seat covers for my ****** Echo and I absolutely love them. However when I went for the installation I noticed that the passenger side front seat cover was torn.I contacted **************** and they were swell. After sending photos of the torn seat cover, they prompty sent me out a new one.I was really impressed. These seat covers are really nice and comfortable. I would order them from the company again.FH Group International Inc. Response
06/06/2023
Hi *****,Thank you so much for sharing your experience! We're happy we were able to resolve that matter and help you to get your seats covered. If you ever need anything else from us, please don't hesitate to ask.Review from D. K
1 star08/15/2022
I bought a complete set of seat covers ( 2 front, and a back seat) they work for me! My problem is I did not received the "Mesh Cloth Sets for Split Bench Car Seat Covers" for the back seat. When I called customer service I was on hold 2 different times for more than 2 hours each time!!! What kind of customer service is that?????? I also left voice messages with NO response. I'm sure this message will also be unaddressed! So buyers be carful, if you want customer service go else where!FH Group International Inc. Response
08/16/2022
Thank you for bringing this to our attention. We're very sorry you had trouble getting through to our **************** Representatives. I will most certainly look into why you didn't receive a call back. We truly value our customers and are upset hearing you didn't receive the best possible service we can offer. For your missing product, these usually come attached to the inside of the rear seat covers. As most of our covers are universal, we send one set (two mesh pieces) as a standard. We do realize some customers may need additional and can absolutely send you an extra one! I will reach out to you directly by email to follow up with you.Again, we're very sorry this happened and most certainly want to do what we can to fix this issue!
Customer Review Rating
Average of 7 Customer Reviews
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