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Find a Location

Oceanside Service, Inc. has 1 locations, listed below.

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    Business ProfileforOceanside Service, Inc.

    Air Conditioning Contractor
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/16/1993

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers heating/cooling and commercial refrigeration services.

    Business Details

    Location of This Business
    531 Main St, Allenhurst, NJ 07711-1041
    BBB File Opened:
    6/28/1993
    Years in Business:
    34
    Business Started:
    1/12/1990
    Business Incorporated:
    1/12/1990
    Accredited Since:
    6/16/1993
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 19HC00266100 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

    These agencies may include:

    State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

    PO Box 47031

    Newark NJ 07101

    (973) 504-6250

    http://www.njconsumeraffairs.gov/hvacr

    BBB records show a license number of 19HC00265800 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

    These agencies may include:

    State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

    PO Box 47031

    Newark NJ 07101

    (973) 504-6250

    http://www.njconsumeraffairs.gov/hvacr

    BBB records show a license number of 13VH00363800 for this business, issued by NJ Office of Consumer Protection - Regulated Business Section

    These agencies may include:

    NJ Office of Consumer Protection - Regulated Business Section

    PO Box 45028

    Newark NJ 07101

    (973) 504-6370

    https://newjersey.mylicense.com/verification/

    Type of Entity:
    Corporation
    Business Management
    • Mr. Scott Nelson, President
    Contact Information

    Principal

    • Mr. Scott Nelson, President

    Customer Contact

    • Mr. Scott Nelson, President
    Additional Contact Information

    Fax Numbers

    • (732) 531-0123
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Oceanside Service, Inc. installed a costly ****** Inverter system with heat pump and four zone ******** motorized zoning system in my home in 2018. I paid $18,662.50 for the system. I just found out after 4-1/2 years of problems with the installation with repeated service calls that didn't address my problems (the system was finally calibrated correctly on September 2, 2022), that the seven year extended warranty over the five year equipment warranty on both the ****** Air Handler and the ****** Inverter with heat pump had never been applied for. The contract with the Oceanside stated that installation of the equipment came with a 12 year warranty with labor. The 12 year warranty was a significant factor in my deciding to have Oceanside proceed with the work. When I spoke directly with ******, I found out that the extended warranty had to have been applied for by the installer within 60 days of installation. There is no doubt that Oceanside was the installer of the units and was responsible for applying for the extended warranty. After reaching out to Oceanside on multiple occasions, the owner finally called me back in mid-December, 2022. I told him that I had just found out that the units were not registered with ****** and that there was no 12 year warranty. He told me that as his company was a significant dealer and distributor of ****** he would correct the situation. To date, I have not heard back from him as to whether my units are covered by ****** for the additional 7 year warranty.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sharon C

    1 star

    09/02/2022

    Theyve yet to get the costly new Daikin air conditioning system they installed to work properly. It works for a week or two then breaks.

    Local BBB

    BBB Serving New Jersey

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