Business ProfileforThrasher Foundation Repair

I had hired Thrasher on 1/2/24 to come out to level/lift my sagging floors. I was told by Scott, the salesman, that I needed 7 smart jacks to be placed under the beam of my house. They would do that by placing 2x2x3 gravel and concrete-filled footings. The work was scheduled for 2/16/24, the team didn't come to my house until 6pm to start the work, which I was really shocked. Then they proceed to place the jacks right on the dirt and didn't place the footings. I advised them that they were not doing the job how I was told. Blake, the job lead stated to me that they didn't do that and that the salesman would say anything to make a deal. Blake and his team didn't listen and proceed to do it their way and didn't even lift the floor. The placed the jacks and left. I had to call and talk to 3 different people, including the upper management. I had to complain several times that the work was not getting done correctly. I had 2 more teams come out to fix the problem. The last team that came out did place the footings but never leveled the house. None of teams game with proper tools either, they used my dads. There is so much more to the story but not enough characters to tell it all. This was a very bad experience all the way around, even with their management teams. I finally got tired of dealing with them because it was hard to get a resolution out of them. Here it is August of 2024, and I’m still working to get my floors leveled/listed on my own, with the help of my father because Thrasher couldn’t properly do the job that they were paid to do. Very bad service from them.