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CARP'S Complete Exteriors has 1 locations, listed below.

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    Customer ReviewsforCARP'S Complete Exteriors

    Siding Contractors
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    10 Customer Reviews

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    • Review from Edward and Michele W

      5 stars

      05/24/2024

      Carps has done close to 9 different projects for us over the last 15 years. Not once have we had any problems or not had the project completed efficiently and perfect. They did exactly what they contacted us for and was superb.
    • Review from Jason B.

      5 stars

      05/24/2024

      We are very happy with our project. Carp’s Exteriors did a whole house make over. We are extremely pleased with the way it turned out. Everything from our initial visit, the in office Virtual Reality Design, tear off and installation of Hardie plank siding, new soffits, gutters, paint, stone work, and the final walk through was fantastic! It looks great. Everyone was amazing to work with and each crew completed their part on time and to the highest quality. We really were amazed how Chad listened to what we like and was able to use virtual design to show us different ideas for our project. Actually being able to see how it would look before we even started was what sold us on Carp’s! They delivered on every aspect! Great job guys!!
    • Review from Becky S

      5 stars

      05/23/2024

      Talk about taking care of the customer LONG after the sale! Carp's installed my vinyl siding 6 years ago and did a great job. Earlier this week, the piece at the very peak of my house fell off - surprising, but not a huge deal. So I called Carp's to see if/when they might be able to fix it. Jax said "I'll be there tomorrow" and he was! In 20 minutes he had that piece re-hung and adjusted one of my gutters for me. Thank you Jax and Carp's for continuing to take care of my house!
    • Review from Steven A

      5 stars

      12/18/2023

      I hired Carps Exteriors to re side my whole house with hardie plank. They were an amazing crew,everyone had a specific job and they worked as one hell of team. They stripped off the old wood siding and put up new sheeting wood and wrapped up my house in 1 day after that the planks went up and my home looks brand new. They did a amazing job in the middle of December. Great job guys..
    • Review from John B

      5 stars

      11/29/2023

      Well I have to say that Chad made everything good and he was very understanding about the situation. Thank you for doing all the things we talked about. Merry Christmas and happy new year John B******
    • Review from Yanssel G

      1 star

      09/21/2023

      Our windows were supposed to be installed by October of 2022. It is now September of 2023, and this project remains unfinished. When we first contracted Carp's, they sent someone to measure our windows twice. The project suffered a few delays (through no fault of Carp's) and began on October 19th, 2022. That same day, the carpenter noted that nine of our windows had been measured incorrectly or were not up to code. It would take months for the reordered windows to arrive. Of the windows that could be installed, the carpenter would have to modify some to get them to fit. As the project dragged, Carp's became less responsive. We would call, yet no one would answer. At one point we had to ask if they intended to abandon the project half-finished. One Carp's employee blamed us for Carp's unresponsiveness since we hadn't left a voicemail. Given that we had been in contact with them for six months, I had just assumed they had my number saved and would do the responsible thing and call us back. I was wrong. The carpenter told us that Carp's was prioritizing other projects, not allowing him to come work on ours. After all, there's money to be made, and our project was no longer profitable. The windows are now installed and need the final touch ups, and a few of the windows are broken. Carp's contacted third parties to handle both touch ups and repairs, and when those third parties called us, they informed us that they were coming in blind. Carp's did not tell them what they were expected to do. The one thing Carp's has excelled at is requesting early payment. Our contract stipulates that the remaining half of the payment is due after completion. This project is not complete. Every month, we have received an invoice from Carp's for money they are not yet owed. Furthermore, they have sent us two personal emails requesting payment for incomplete work. I am sure that when things go smoothly, Carp's does good work. If you choose to hire Carp's, pray things go smoothly.
    • Review from Amy P

      5 stars

      08/30/2023

      We hired Carp's for an extensive exterior remodel--they were easy to work with, the quality of their work is excellent, and they were done with the project ahead of schedule.
    • Review from Russ H

      5 stars

      07/26/2023

      Our experience with Carp's was very positive. Most impressive was the work ethic of the siding, and gutter crews.
    • Review from Dorothy Z

      5 stars

      12/13/2022

      We had a good experience with Carp's. They called and asked if it would be okay to come on a certain day. They came, completed the project, cleaned up after it was completed, all in a timely manner. Everyone was easy to work with and did what they said they would do.
    • Review from Paul W

      1 star

      11/05/2022

      Carps Complete Exteriors Chad ********* the face of the company has no customer skills. If you have any issues with this company Chad ********* is not the person to help resolve the issue. He is more likely to threaten you with a lien on your home rather than finding a solution. I would recommend steering clear of this company here in Omaha. I would rate this company with a failing grade of F.

      CARP'S Complete Exteriors Response

      11/07/2022

      Hello Phil,

      We are sorry you did not have the best experience with Carp's.

      We try to cater to each customer and make sure they are happy with the end result.

      We did receive positive feedback about the project upon completion, but when it came time to settle the balance, your experience became negative. When meeting with the painter on site you said you were happy with the paint job but were only going to pay what you thought the total should be. You signed a contract for the job before hand and we do not cave when a homeowner tries to hold us hostage for a bad review. There are challenges with every project that we have to work out, wether it was out of town travel or the ability to work on the home when a homeowner cannot be available to come outside and communicate with the crew. We felt we accommodated to those challenges and will continue to work to be more thorough during these projects.

      We do appreciate the feedback and will continue to achieve proficiencies in the future.

      Thanks,

      Chad *********

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